Locations: US Remote, United States of America

Senior Product Manager, Data Security Products- Capital One Software (Remote)

Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.

Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.

• Human Centered
  
  
  • You'll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your product
  • You'll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your vision

• Business Focused
  
  
  • You'll own and prioritize the long-term (12-18 months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successful
  • You'll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictates

• Technology Driven
  
  
  • You'll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business
  • You'll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you're using the best tool for the job

• Transformational Leadership
  
  
  • You'll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teams
  • You'll be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career

• Drive customer engagement by collaborating with enterprise clients to understand their data security needs, gather feedback, and ensure that the product effectively addresses critical security concerns
• Lead product launch efforts for the products, ensuring successful rollout in alignment with customer requirements and industry standards.
• Develop and execute strategies to drive adoption of the products, partnering with customer success, marketing, and sales teams to optimize deployment and ensure robust customer usage.
• Collaborate with cross-functional teams to craft compelling messaging and positioning for data security products, highlighting their value in protecting sensitive data and meeting compliance regulations.
• Build and maintain relationships with key customers and data security industry influencers, gathering insights on evolving security challenges and ensuring the product remains competitive and relevant.
• Act as a customer advocate within the company, ensuring product features and capabilities align with customer expectations and drive business outcomes
• Analyze customer feedback, market trends, and product performance metrics to guide ongoing product innovation and improvement.

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you.
• Do-er. You're biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You're well organized, able to multitask and able to prioritize your work.
• Passionate & Customer Focus. You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

• Bachelor's Degree or military experience
• At least 5 years of experience in digital product management

• Bachelor's Degree in Computer Science or Engineering
• MBA or Master's degree
• 3+ years of experience in Agile product management
• Experience translating business strategy and analysis into consumer facing digital products