West Creek 3 (12073), United States of America, Richmond, Virginia

Senior Director Compliance

Compliance & Ethics (C&E) is seeking a Senior Director to own the creation, management, and oversight of program initiatives chartered to enhance existing governance and oversight of the Compliance Management Program (CMP). As part of C&E, you'll work with talented associates to provide oversight and guidance to sustain existing CMP practices and enhance methodology to ensure our businesses effectively manage compliance risk. Successful Senior Directors will create and implement innovative solutions to identify and mitigate potential risks to the company. They serve as change agents to effectively challenge business leaders on CMP initiatives through various interactions and engagements. This individual must be able to influence partners across the company at various levels, moving past ambiguity to grounded recommendations, and bring partners along the change curve to achieve desired outcomes.

• Be self-starting, entrepreneurial, and collaborative to excel in a team environment
• Have experience in risk management, improving processes or products, identifying with the perspective of our customers, and be able to provide effective challenge and guidance on compliance risks through various interactions and engagements
• Possess the ability to effectively communicate and influence partners across the company and across multiple levels of the organization
• Possess strong problem solving and analytical skills, attention to detail, project management capability, and results driven are essential to succeeding in this role
• Possess the ability to work with quantitative and qualitative information and move past ambiguity to grounded recommendations in an organized and transparent manner
• Create and implement innovative solutions to identify and mitigate potential risks to the company and serve as change agents to effectively challenge business leaders on our CMP

• Play a key role in contributing to the effective design and delivery of specific initiatives intended to enhance the CMP
• Leverage data and analytics to inform outcomes and identify improvement opportunities
• Continuously monitor the internal and external environment for emerging risks, trends in data, compliance impacts, and regulatory focus areas
• Provide strategic program leadership, driving program alignment in a matrixed, highly complex regulated environment
• Design, develop, and manage risk management-focused project plans in a complex dynamic environment, revising needs to meet changing requirements
• Communicate program requirements across the organization, to both internal and external stakeholders as needed
• Build relationships and collaborate with key stakeholders to ensure delivery of commitments

• Bachelor's degree or military experience
• At least 10 years of experience in compliance, risk management, legal or audit
• At least 7 years of experience supporting, partnering or interacting with internal business clients
• At least 5 years of people management experience

• Master's degree or Juris Doctor (JD) degree
• Certified Regulatory Compliance Manager (CRCM) or Certified Enterprise Risk Professional (CERP)
• 5+ years of internal strategy or management consulting experience
• 7+ years of people management experience
• Experience working in the financial services industry