Center 2 (19050), United States of America, McLean, Virginia

Risk Senior Manager, Business Continuity Management and Crisis Response

This role supports Card and International Risk horizontal program governance for Business Continuity Management and Crisis Response.

Successful candidates will demonstrate a proven track record of project and program management and delivery of business continuity and crisis management requirements and initiatives; change resiliency to maintain momentum in a dynamic, fast-paced and complex environment and among competing priorities; and strong partnership and communication skills to engage and influence critical stakeholders. This role is ideal for someone with strong leadership skills, who is capable of driving transformational change and delivering game-changing value. The preferred candidate will have experience working in Business Continuity, Compliance, Technology, or Risk Management organizations within a major financial institution or technology company, with a solid understanding of process management frameworks, risk and control methodology, regulatory requirement management and applicability, and control operating and design effectiveness testing.

• Lead a team of business continuity risk professionals responsible for working across multiple Lines of Business to set clear requirements and assist them in mitigating business continuity risk
• Provide risk consulting to multiple Business Areas and is a thought leader in providing guidance to implementing business continuity risk management practices to strengthen Capital One's operational resilience
• Provide program guidance and support for Business Continuity, Crisis Management and Resiliency efforts
• Oversee testing to ensure all areas of Business Continuity testing requirements are adequately met (workplace and workforce strategic testing, third party application and service provider testing, third party functionality testing, and Technology testing)
• Assist with control and event/issue management to include identification, tracking and mitigation plans
• Provide Audit and Exam management support
• Analyze data and influence others to proactively identify risks and trends, provide oversight and guidance during risk assessment and reporting (e.g. RCSA and DORR)
• Own and lead team-wide initiatives aimed at improving team approaches, team engagement and/or our underlying risk policies and processes
• Is forward-leaning and stays current on the changing regulatory environment and understands the impacts to the businesses their team is advising
• Create collaborative environments between other risk teams and various partner groups to create an integrated and seamless risk experience for the business (e.g. Operational Risk teams, Third Party, Technology Risk, etc.)
• Communicate with and influence executive leaders on key business continuity risks and mitigation actions needed
• Manage work across organizational lines to address competing priorities and achieve results

• High School Diploma, GED or equivalent certification
• At least 5 years of Business Continuity, Disaster Recovery, Risk Management OR Project Management experience
• At least 3 years of People Leadership experience
• At least 4 years of experience supporting, partnering and interacting with internal business clients

• ABCP or CBCP Certification from DRI or other BC/DR Accredited program
• 3+ years operating in a cross functional capacity and/or managing complex initiatives
• 5+ years of People Leadership experience
• 7+ years of Business Continuity, Disaster Recovery, Risk Management OR Project Management experience
• At least 1 year of experience using Google Suite of products