As a Principal Associate, Risk & Process Management, you will be responsible for working with business partners to identify and consult on potential risks to Capital One and applying your risk/process management and analytical skills to drive well-managed risk activities. If you are curious and eager to learn new things, love problem solving, and have a deep reverence for risk and process management, this may be the role for you!

We are seeking a dedicated, disciplined, process professional who excels in a team environment. This individual will have demonstrated that they have improved processes in the past with measured results. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic environment are essential to succeeding in this role. Additionally, building win-win partnerships with multiple business stakeholders as well as across ESM, while adapting to and managing change in a fast-paced, dynamic environment, are essentials for this role.

Responsibilities:

• Collaborate effectively with 1st line partners, 2nd lines of defense (Compliance, Legal, Enterprise Risk Management, Operational Risk Management) and 3rd line of defense (Audit)
• Proactively analyze risk trends, identifying signs of changing risk levels and areas of emerging risk for ESM including reporting on risk topics to management
• Support annual Process Level Assessments (PLAs) and annual/off-cycle Process Criticality Assessments (PCAs); discuss risk profiles with ESM stakeholders to ensure these assessments reflect the current business processes and practices
• Manage oversight of the ESM control suite and serve as main contact for Business Controls Testing, SOC 2 Testing, and ad hoc control QA
• Serve as Issue Manager for ESM owned Issues and project manager for remediation activities • Maintain ESM's Business Continuity Plan as Plan Manager
• Lead other risk projects, as needed

Basic Qualifications:

• High School Diploma, GED or equivalent certification
• At least 3 years of experience with Process Management or Project Management
• At least 3 years of experience working in a Risk Management fiel

Preferred Qualifications:

• Bachelor's degree or military experience
• 4+ years of experience in process management
• 3+ years of experience with Business Process Management (BPM), Six Sigma or Lean process improvement techniques
• 4+ years of experience working in Risk Management
• 3+ years of experience in Third Party Management
• Experience with Governance, Risk, and Compliance software tools (Fuse at Capital One)
• Experience in controls development, controls management, and reporting activities

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).