2) Enable Ownership & Accountability through Transparency - providing clear, end-to-end "single view of the truth" for leaders to enable sound decision-making

3) Amplify Simplification & Automation - integrating related work to drive more efficiency and effectiveness, while advancing the journey to reduce manual processes and seize the power of data

4) Drive Sustainability - proactively adopting digital solutions and right-sized advisory governance to enable sustainable risk management

The Card Risk Process Excellence Team is currently hiring for a Principal Associate (PA) that will take our Well Managed transformation to the next level in our testing program, furthering the top-notch brand that Card Risk has built. The PA will be responsible for the continuous development and execution of our programs to support second line assessments and Design/Operating Effectiveness testing for automated/hybrid/manual controls. As a key member of the Well Managed Program, this role will collaborate with smart and passionate leaders across first and second lines to deliver results that have a direct impact on the company's bottom line.

Core capabilities for this key role include a strong collaborative mindset with significant risk management and testing expertise coupled with a balanced approach to driving effectiveness and efficiency to enhance both business and risk management processes and programs. This role requires a well-rounded and seasoned individual who is comfortable adjusting their approach to meet unique needs across multiple stakeholder groups within a complex organization. Successful candidates will demonstrate a proven track record of controls testing execution and oversight; change resiliency to maintain momentum in a dynamic, fast-paced and complex environment and among competing priorities; and strong partnership and communication skills to engage and influence critical stakeholders. The preferred candidate will have experience working in Compliance and/or Risk Management organizations within a major financial company, with a solid understanding of process management frameworks, risk and control methodology, control testing methodology, and regulatory requirement management and applicability.

Responsibilities of this role include but are not limited to:

• Leading the design, development and continuous evolution of the Card automated/hybrid controls engagement model methodology for both second line validations as well as OE testing oversight
• Providing evaluation and training over automated/hybrid controls across Card while ensuring alignment among Card Risk, second line, and other lines of business
• Familiarity with assessing script/code logic
• Performing complex review of automated system logics including but not limited to interface, calculation, edit checks, and input/out controls to ensure appropriateness of design and implementation
• Creating and maintaining adequate testing support documentation such as workpapers, testing reports, etc. to support the result of reviews including the write-up of findings/issues for reporting
• Cross-functional experience in executing testing for manual control and automated/hybrid controls
• Performing proper planning to execute the required test steps by established deadlines with minimal supervision
• Assessing Design and Operating Effectiveness of US Card automated/hybrid/operational controls in adherence with enterprise standards and internal requirements for control testing
• Identifying internal control weaknesses and recommend remediation to strengthen control environment
• Partnering cross-functionally with program customers and program assessors to provide strategic and tactical thought-partnership to effectively drive and evolve delivery
• Building relationships and collaborating with key stakeholders
• Furthering the Well Managed agenda within Card to drive sustainability, amplify simplification & automation, enable ownership & accountability through transparency, and strengthen the control ecosystem

This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.

Basic Qualifications:

• Bachelor's Degree or military experience
• At least 2 years of experience in Risk Management
• At least 2 years of experience in Audit or Compliance Control Testing
• At least 2 years of experience supporting, partnering and interacting with internal business clients

Preferred Qualifications:

• Master's or MBA Degree
• 5+ years of experience in Control Testing or Internal Audit
• 4+ years of automated controls testing experience
• 3+ years of Financial Services industry experience
• 3+ years of regulatory compliance or credit experience
• 3+ years of Risk Management experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).