Locations: US Remote, United States of America

Director, Product Management (Remote)

Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.

Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.

• Human Centered. You'll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage. You'll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs
• Business Focused. You'll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One. You'll be promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically
• Technology Driven. You'll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics. You'll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems. You'll govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mind.
• Integrated Problem Solving. Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible. Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer.
• Transformational Leadership. You'll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments. You'll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed way.

• Lead product management for our next product offering(s) in the cloud data management space in the category of "find, classify and secure" data.
• Develop a business case for the product, articulate the competitive positioning, define the capability requirements, guide research efforts to understand the customer segment, lead the team to prototype a solution on the path to production and scale
• Attend external customer meetings (sales, onboarding, customer success) as a subject matter expert to answer questions, solicit product feedback, and ensure value is delivered
• Partner with teams in sales, customer success, brand/marketing, design, engineering, risk, legal, etc. to execute on product success goals
• Manage relationships with 3rd party vendors and contractors, where required, to deliver necessary pieces of our Tech product with time-to-market excellence.
• Recruit, mentor, and develop a team of product managers at various levels of their career as the product grows
• Contribute to the development of the Capital One Software line of business

• Intellectually Curious. You're comfortable navigating between the big ideas and executional realities to create an achievable strategic Product Vision. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges
• Communicator & Influencer. You're comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners. You can be open to different communication styles and listen carefully to diverse sets of ideas
• Do-er. You're biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering valuable in an iterative way focusing in minimum viable product
• Passionate & Customer Focus. You care about growing others and bringing them together around what's possible. You have a desire and ability to connect with our external or internal customers to fully understand their needs and build long lasting relationships
• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies; you will seek for internal solutions before building new
• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You are also able to coach others and be a mentor in product development

• Bachelor's Degree or military experience
• At least 7 years of experience in digital product management

• Bachelor's Degree in Computer Science or Engineering
• MBA or Master's degree
• 5+ years developing products in the data management space
• 5+ years of experience in Agile product management
• 5+ years of experience translating business strategy and analysis into consumer facing digital products
• 5+ years of experience managing high-performing product management teams
• 3+ years of experience managing products for a B2B SaaS company
• 3+ years of experience managing products supporting cloud data management use cases