West Creek 3 (12073), United States of America, Richmond, Virginia

Compliance Advisor - AI/Machine Learning, Marketing and Messaging

Capital One's technology transformation has presented an exciting opportunity to usher in leading edge, innovative approaches to compliance risk management in close partnership with our business clients. Capital One is increasingly using technology to further its most dynamic, innovative products, which calls for new, creative ways for us to think about compliance and risk in a way that helps the business succeed, safely and quickly. The Enterprise Services Division is at the center of these activities, driving Capital One's strategic agenda.

Enterprise Services consists of 11 distinct business units, including Technology, Enterprise Product and Experience, Enterprise Artificial Intelligence/Machine Learning, Brand and Capital One Software. This role will primarily be supporting our Enterprise Product and Experience business area that provides critical services to support mobile/web customer servicing and innovative digital products and ourEnterprise AI/ML business area that spearheads development of AI-driven products, platforms, and experiences. In this role, you will support key strategic business objectives where you will need to provide Compliance guidance in a clear, solution oriented and customer-focused manner.

• Serve as a trusted advisor with product, business and risk teams in the assigned business areas of Enterprise Services to identify, document and effectively mitigate compliance risk
• Develop innovative approaches to drive regulatory compliance in a way that enables business growth, profitability, and competitive success for Capital One in the face of shifting regulatory demands
• Coordinate across, business, risk and and compliance teams to meet requirements outlined in the Compliance Management Program
• Assess process breakdowns for regulatory impact
• Perform compliance risk assessments and document results for contribution in senior management level reporting
• Review business risk compliance monitoring results and periodically validate that monitoring processes/methods are reliable
• Lead/participate in cross-functional and enterprise-wide compliance projects, programs and initiatives as requested
• Represent Compliance through active participation on project teams by providing compliance expertise, advocacy, and role model leadership
• Staying abreast of relevant compliance and employment laws, practices, and issues affecting the business environment, domestically and internationally

• Knowledge of legal, regulatory, policy and compliance requirements
• Strong understanding of our businesses and the Digital/FinTech environment
• Ability to build trust and relationships through teamwork and collaboration
• A passion to develop and manage relationships to influence and work effectively with individuals at all levels

• Bachelor's degree or military experience
• At least 3 years of experience in a risk, compliance or legal role within a FinTech, Financial Services or Technology organization

• Proven track record of partnership with cross-functional colleagues to drive progress and results
• Desire and aptitude to think strategically and innovatively with a proven track record for delivering results
• Ability to thrive in a fast paced, entrepreneurial and dynamic environment
• Proven ability to communicate, collaborate and manage relationships with internal and external stakeholders at various levels in a highly matrix organization
• High energy and a desire to work in a results-oriented, rapid growth environment
• A team player with creativity, resourcefulness, a passion for problem-solving, comfort with ambiguity, and strong interpersonal skills
• Ability to prioritize among many conflicting needs, to advocate for a course of action, and to pursue it consistently, while remaining flexible and responsive to dynamic situations
• Excellent verbal and written communication and presentation skills