West Creek 7 (12077), United States of America, Richmond, Virginia

Audit Manager, Business Operations Audit (Hybrid)

Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity.

Capital One is seeking an energetic, self-motivated Audit Manager interested in becoming part of our Dynamic Audit Resourcing Team (DART), an internal staff augmentation team that consists of experienced auditors who are available for rapid deployment on various audit assignments across the department. As a member of DART, the Audit Manager will primarily focus on conducting operational audits over Capital One's business areas (i.e., Card, Commercial Bank, Retail Bank, and Financial Services).

• You are a critical thinker who seeks to understand the business and its control environment.
• You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes.
• You possess a relentless focus on quality and timeliness.
• You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
• You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition.
• You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise.
• You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.
• You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.

• Plan, perform, and lead audits (or significant components of audits) of Capital One business operations, as well as other diverse lines of business and specialty areas
• Develop and maintain effective working relationships with key business partners.
• Develop audit engagement planning documentation, and develop the audit program to ensure adequate coverage of risk.
• Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes
• Effectively communicate audit process scope, protocol, issues, risks and recommendations in written reports and oral presentations to clients during kick-off, periodic status updates, and exit meetings.
• Assess the relevance of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrate awareness of big picture issues.
• Manage timely and quality delivery of audit work. Demonstrate the ability to successfully meet deadlines, as well as flexibility in responding to changes in assignment and job responsibility.
• Supervise and coordinate work assignments amongst audit team members. Provide timely feedback and coaching to audit staff.
• Leverage specialized knowledge and skills, providing management with insight into their area of subject-matter focus.
• Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery

• Bachelor's Degree or military experience
• At least 5 years of experience in auditing, compliance, risk management or a combination
• At least 2 years of experience in leading audits and performing in the role of auditor-in-charge

• Certified Internal Auditor (CIA) or Certified Public Accountant (CPA) or Certified Regulatory Compliance Manager (CRCM) or Certified Information Systems Auditor (CISA) or Certified Bank Auditor (CBA)
• 2+ years of experience in banking or financial services industry
• 2+ years of experience auditing in the areas of retail, treasury management, payments, operations, small business banking, credit card, commercial lending, financial services/auto finance, third party management risks or any combination
• 1+ years of experience performing data analysis / data analytics techniques in support of internal auditing