Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

SS&O Coordinator

AT Capital Group
Capital Group

SS&O Coordinator

Los Angeles, CA

SS&O Coordinator - Hospitality & Guest Services

"I can succeed as a Site Services & Operations Coordinator."

As a Site Services & Operations Coordinator, you will enrich the experience of working at Capital by providing innovative, high-quality services to internal and external customers. You will be part of a model global service organization and collaborate with a team to provide exceptional services, and operations for our Los Angeles office.

"I am the person Capital Group is looking for."

• You have a knack for juggling multiple priorities and thrive in a fast-paced environment where critical thinking and proactive teamwork are essential for success.

• You are accountable, collaborative, and enthusiastic about implementing innovative ideas in a team environment and developing alternative solutions for potential material and or resource issues.

Want more jobs like this?

Get jobs in Los Angeles, CA delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


• You excel as a subject matter expert in multiple areas in hospitality and guest services - in this role, those may include customer service, reception, operations, space planning, food services, facilities management, health and safety, and more.

• You enjoy leveraging your knowledge to problem solve and empower others.

• You seek opportunities to develop effective professional relationships with key internal customers, business units, and colleagues, both locally and cross-site.

• You are highly motivated to have a successful career at Capital Group.

• You enjoy taking initiative and using sound judgement in gathering complex information, understanding various perspectives, and are comfortable articulating business cases and rationale behind recommended solutions.

• You have experience directing service vendor relationships, negotiating contracts, and managing their related budgets including invoices and quality control.

• You demonstrate intermediate computer skills and proficiency in Microsoft Office Suite including, but not limited to Word, Excel, PowerPoint, Teams, etc.

• You are comfortable using technology and navigating a variety of applications and portals.

• You can demonstrate effective written and oral communication skills with a diverse group of associates.

• You hold intellectual curiosity, humility, and team orientation.

• You hold strong organization, project management and multi-tasking skills.

• You seek opportunities to develop effective professional relationships with internal customers, business units, and colleagues locally and cross-site.

• You handle associate and guest inquiries, complaints, and requests in a professional and timely manner.

• You successfully collaborate and coordinate with multiple business units/departments to ensure smooth operations and effective communication and delivery.

• You are reliable, dependable, and on-time, if not early.

• You maintain positive decorum, and work with a "can-do" attitude

Los Angeles Base Salary Range: $70,160-$112,256

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

Client-provided location(s): Los Angeles, CA, USA
Job ID: Capital_Group-JR4009
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • HSA
    • Fitness Subsidies
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • Pension
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Founder led