"I can succeed as a Communications Manager - External, at Capital Group."

Capital Group's Global Communications team bolsters and protects our company's distinct reputation in the hearts and minds of key internal and external stakeholders. We strive to be a best-in-class team of highly talented professionals who can tell our story in authentic, purposeful, and compelling ways that make what we stand for, stand out.

You stand out for executing communications strategy, building stakeholder relationships, operating proactively and reactively, and managing media relationships. You recognize there couldn't be a better time to join this team as we expand our global communications team and build our bench of talent.

You will lead external communications for the Japan business of Capital Group and provide some support on internal communications initiatives (approximately 25% of time).

• You are a strong communicator and collaborator.
• You are comfortable collaborating across stakeholders and working across markets to accomplish a goal.
• You are excited about helping Capital Group build its profile and grow its presence in Japan and being part of a team that shapes public perception and the company's reputation.
• You are adept at bringing Capital Group's story to life, creating a strong connection for associates to the firm's culture and values.
• You have experience contributing to teams within a high-achieving and fast-paced organization. Financial services industry and/or agency experience is a plus.
• You are a media relations professional with experience of delivering campaigns and establishing media relationships, preferably in a financial services/asset management environment or PR agency with name brand clients.
• You engage internal and external constituents to build and cultivate authentic relationships.
• You seek open-mindedness and learn from past experiences.
• You proceed with urgency without losing the quest for excellence and you keep stakeholders involved and up-to-speed as you move forward.
• You are accountable for the outcomes and look for learnings that can be used for next time.
• You demonstrate sound judgement in identifying and helping to resolve matters.
• You are a great team member, assuming positive intent of others and sharing information so that everyone on the team is in-the-know and can learn and grow from your work.
• You stay abreast of industry trends, bringing solutions to the organization.

• Fluent in English and Japanese.
• Demonstrates knowledge of storytelling, media relations and social platforms.

• Communications - Excellent written and verbal communications skills in Japanese and English. Ability to produce compelling content and develop a wide variety of external and internal communications assets including briefing documents, press releases and support for market lead communications.
• Media engagement - Proactively builds, manages and maintains relationships with key journalists in Japan. Identifies press opportunities and ensures visibility of Capital Group in national and regional press.
• Execution excellence: Executes and supports development of media relations strategies for Japan aligned to Capital Group's priorities in the market. Makes decisions both independently and collaboratively. Looks for obstacles and develops contingency plans.
• Stakeholder management: Build strong partnerships with stakeholders (e.g., Marketing, Sales, Investment team). Prepare spokespeople for media engagement, provide media insights and support on communicating to associates. Understands the importance of communicating across markets and balancing the needs of local market execution and global priorities.
• Innovation - Test, learn and iterate. Takes calculated risks and fails forward. Stays current on evolving trends, relevant data and audience behaviors. Encourages diverse thinking and creative problem solving. Suggest new ideas to drive quality coverage and increase brand awareness.