"I can succeed as a Global meetings Specialist Senior at Capital Group."
As a Global meetings Specialist Senior, you will be responsible for delivering excellent customer service and demonstrating advanced knowledge for Meetings Team functional areas. You'll be working both independently and in partnership with global teams whose scope includes meeting scheduling, in-depth meeting technology knowledge, data analysis, continuous improvement, food service operations and building strong business connections. Providing guidance and acting as a resource to other Meetings Team associates. As a mentor and a source of support for other Meetings Team associates, you will work together in a collaborative environment to assist others in planning meetings at Capital Group.
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Please note, this role is based out of our LA office and will not be flexible to work at other Southern California locations.
"I am the person Capital Group is looking for."
- You are an effective decision-maker who can prioritize and balance multiple perspectives and objectives.
- You seek opportunities to develop effective professional relationships with key internal customers, business units, and colleagues, both locally and cross-site.
- You provide exceptional customer service through phone and email-based communication.
- You exhibit a global mindset and collaborate with others across different regions and cultures.
- You enjoy taking initiative and possess strong analytical skills to enhance efficiency and innovate for changing business needs.
- You have a knack for juggling multiple priorities and thrive in a fast-paced environment where critical thinking and proactive teamwork are essential for success.
Skills/Qualifications:
- Demonstrates initiative by identifying issues and recommending solutions.
- Demonstrates ability to collaborate and develop/maintain working relationships inside and outside the organization to enable effective completion of business objectives.
- Demonstrates effective written and oral communication skills with a diverse group of associates and external contacts.
- Demonstrates sound judgment in resolving matters of moderate complexity.
- Demonstrates ability to plan processes and work for a group or team to assure work is completed in a timely manner.
- Demonstrates effective and professional service orientation and builds rapport with internal and external contacts.
- Demonstrates working knowledge of Microsoft Office, project management tools and relevant meeting scheduling technologies such as EMS, Genesys, Bomgar, Service Now, videoconferencing technology and other relevant software and applies it to work assignments.
Orange County Base Salary Range: $71,425-$114,280
Los Angeles Base Salary Range: $77,177-$123,483
In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.
You can learn more about our compensation and benefits here.
* Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.
We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.