Core Ops Corporate Actions Analyst

"I can succeed as a Core Ops Corporate Actions Analyst at Capital Group."

As a Corporate Actions Analyst, you will perform complex preparation and serve as a primary reviewer of the team's responsibilities and deliverables across various levels of complexity. You will apply experience and judgement to analyze unexpected variances, identify the appropriate course of action, determine who should be involved in resolving the issue, and implement solutions. You will play a key role in training and developing other team members. You will collaborate across stakeholders to determine the appropriate course of action. You are expected to demonstrate a risk mindset by assessing potential risks in processes and decisions, ensuring that risk mitigation strategies are in place. You are expected to demonstrate a growth mindset and proactively identify, recommend, and implement ideas for continuous improvement with oversight from management. You may lead small to moderately sized internal or external projects.

• You have a bachelor's degree in business, finance, economics or related fields.
• You have prior corporate action experience in the industry.
• You have strong analytical skills and working knowledge in investment operations.
• You demonstrate intellectual curiosity and an analytical mindset.
• You have strong communication skills and can work with a large and diverse group of business partners and stakeholders across the globe.
• You are proactive in anticipating challenges and addressing them effectively.
• You can successfully juggle and execute on competing priorities while bringing exceptional quality and attention to detail to your deliverables.
• You are strong at identifying, recommending, and participating in continuous improvement activities.
• You enjoy training and mentoring people, dissecting processes and completing projects. You are a positive role model who others look to for guidance.

• Core Production Responsibilities: Plays a key oversight role within a given team to ensure all deliverables are completed accurately and timely, including working with team members and with a wide range of stakeholders to understand issues of all complexities. Specific responsibilities include:
  • Prepares highly complex activity and reviews work (end to end), often requiring manual intervention, and broad upstream and downstream consideration of impacts such as trading, valuation, NAV, and financial reporting. Overall STP processing rate is low, creating high levels of risk/exposure in processing environment.
  • With respect to The Capital System, monitors assigned standard and complex events to ensure instructions are provided to appropriate parties prior to deadline and provides oversight by reviewing instructions submitted by other associates. Anticipates and resolves potential processing issues.
  • Analyzes impact of corporate action events, reaching out to impacted groups for input.
  • Communicates with Investment Group to provide investment options and request recommendations.
  • Executes investment decisions on corporate action events and works with other business units to provide event instructions and verify compliance with guidelines, regulatory rules, tax consequences and other restrictions.
  • Works with necessary teams on the processing of corporate action events that require order entry, eligibility criteria, and Action List rating activity.
  • Leverages relationships and trust with the Investment Group and Trading by soliciting input to improve processes and resolve operational issues.
  • Utilizes experience to answer complex and unusual inquiries from the Investment Groups and Trading.
    • Researches and analyzes issues of all complexity. Assesses impacts and recommends solutions, including determining needs for broader communication and collaboration.
    • Delegates, provides oversight and coaching to other associates on the research and resolution of issues of basic to moderate complexity.
    • Plays an important role in the ongoing maintenance and strengthening of the control environment by identifying the root cause of issues to determine potential controls or process improvements
    • Analyzes various reports/data and implements appropriate action to resolve exceptions between internal and external systems.
    • Assesses and tracks vendor performance against key performance indicators to ensure adherence to accuracy and timeliness standards as set forth in the service level agreements. Escalates issues to Leads and Managers
  • Leads the technical training of other associates. Develops training plans for new associates, and provides feedback on associate performance and development needs
    • Performs additional responsibilities, as needed

• Leads small to moderately sized projects and/or serves as a team member for large/complex projects
• Participates in and drives continuous improvement initiatives within the team (from ideation to implementation) to achieve straight through processing, improve efficiency and effectiveness, and create capacity to focus on more complex and ambiguous issues (e.g., recommendations on process, ways of working, systems, priorities, etc.)
• Collaborates with leads and management to establish project plan and processes based on defined business initiatives. Sets milestones and target dates, assigns tasks, and allocates resources to ensure timeliness of delivery
• Identifies and addresses impacts, and communicates updates to managers and stakeholders
• In collaboration with the Lead, applies experience to make recommendations on workload allocation across the team
• Interacts and oversees relationships with a variety of internal and external parties (i.e., accountants, consultants, auditors, outsourcing providers) to ensure that questions and issues are addressed using the appropriate level of confidentiality, when necessary
• Consults with and provides guidance on operational issues and technical questions

• Support CG's investment strategies by developing an understanding of corporate action requirements, assessing process and system impacts, developing solutions, and supporting team and department readiness including participating or leading testing and training.
• Partner with IT and other teams to design system enhancements, develop testing scenarios, update relevant procedures and processes, and ensure readiness of team to adopt changes, including training.
• Understand impacts of regulatory requirement changes to team and department operations and systems and actively participate in working groups or project teams to solution.
• Represent your team in cross functional working groups to enable department and team readiness for the launch of new capabilities, products, and systems.