Job Title: UX Research Manager
Job location: Atlanta, Charlotte, St. Louis, Chicago, Dallas, Houston, Austin, Nashville, Columbia, Detroit, Philadelphia, Washington DC, Orlando, or Miami
Job description:
We are looking for an experienced, passionate, and strategic UX Manager to lead our user experience team and help define the future of our products. The UX Manager will work closely with product managers, engineers, and other cross-functional teams to create seamless, intuitive, and delightful experiences for our users. As the leader of the UX team, you will be responsible for setting the vision, guiding the execution of design initiatives, and ensuring the highest standards of user experience across our products.
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This role is ideal for a seasoned design leader who thrives in a fast-paced, collaborative environment and is committed to building products that are not only functional but also meaningful to the people who use them.
Key responsibilities:
- Vision & Strategy:
Develop and execute a comprehensive UX strategy that aligns with business goals, product objectives, and user needs. Own and communicate the vision for user experience across all product offerings. - Team Leadership & Development:
Lead, mentor, and grow a talented team of UX designers, researchers, and content strategists. Foster a culture of collaboration, continuous learning, and innovation. Provide direction and feedback to help team members thrive in their roles. - Design Excellence:
Ensure the delivery of high-quality, user-centered design solutions that solve real problems. Maintain consistency in design across all products while adapting designs for different user needs and contexts. - Cross-Functional Collaboration:
Partner closely with Product, Engineering, Marketing, and other teams to align on goals, ensure smooth execution, and advocate for the user at every stage of the product development process. - Research & Insights:
Champion user research as an integral part of the design process. Ensure that user insights, market trends, and competitive analysis are regularly incorporated into product and design decisions. - Process Optimization:
Establish and maintain scalable design processes and workflows. Ensure efficient communication, transparency, and collaboration across teams. - Stakeholder Management:
Present design concepts, research findings, and UX metrics to senior leadership and other stakeholders. Effectively communicate the value of UX and secure buy-in for design initiatives. - Design Systems & Tools:
Oversee the creation and evolution of a cohesive design system that supports consistency and scalability across all products. Ensure the design team utilizes the best tools and practices for delivering impactful designs.
Required Skills:
- Experience:
8+ years of experience in UX design, with at least 3-5 years in a leadership role, ideally within a product-focused or technology-driven company. - Proven Track Record:
Demonstrated ability to lead large-scale, complex design projects from conception to launch. Experience managing and growing high-performing design teams. - Expertise in UX/UI Design:
Strong portfolio showcasing expertise in UX/UI design, including user flows, wireframes, prototypes, and user interface design. Familiarity with design tools such as Sketch, Figma, Adobe XD, and others. - Strong Understanding of UX Research:
Expertise in user research methods (e.g., usability testing, ethnographic studies, surveys, etc.) and an ability to translate research findings into actionable design insights. - Leadership & Communication Skills:
Excellent leadership, mentorship, and interpersonal skills. Ability to inspire teams, influence stakeholders, and present design concepts effectively to both technical and non-technical audiences. - Problem-Solving Mindset:
Demonstrated ability to tackle complex design challenges with a solutions-oriented approach. Passionate about making difficult decisions to improve the user experience. - Analytical Skills:
Strong understanding of analytics, A/B testing, and other methods for measuring and optimizing user experience and engagement. - Education:
A Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field is preferred. Advanced degrees or certifications in UX are a plus.
Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief
About Capgemini
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.
Get The Future You Want | www.capgemini.com
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Click the following link for more information on your rights as an Applicant
http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
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