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MS Dynamics Developer

AT Capgemini
Capgemini

MS Dynamics Developer

New York, NY

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Role Description

Role : MS Dynamics
Location: New York, NY, USA


Job Description

  • Minimum 8-12 years of experience in MS Dynamics 365 CRM Customer Engagement, with knowledge in Banking and Financial Services domain.
  • Strong understanding of the capabilities of D365 Sales, Service, Dataverse, and Power Apps.
  • Experience in: Requirement gathering and analysis.
  • Conducting workshops to drive requirements design by engaging both business and technical stakeholders.
  • Facilitating review and approval of requirements from all stakeholders.
  • Subject matter expertise in integration architecture and ability to map integration patterns to functional usage.
  • Experience in MS CRM and third-party integration using: Middleware Tools (Mulesoft),APIs (REST, ODATA, Web APIs),SSIS packages.
  • Expertise in: Data migration, data analysis, data mapping, and data harmonization using out-of-the-box (OOB) and third-party tools (preferably Azure Data Factory).
  • Data migration and translation using middleware and Dynamics 365 CRM's out-of-the-box data import process.
  • Data analysis and validation with CRM Dynamics configuration rules.
  • Exposure to: Workflows, Plugins, Form customization, CRM administration.
  • Proficient in: Writing user stories, Conducting grooming sessions and story walkthroughs, Providing demos to the Product Owner and other stakeholders for final sign-off.
  • Capable of preparing: Use case diagrams, UMLs, Sequence diagrams, Visio flows.
  • Responsible for: Authoring user stories, Grooming integration backlog, Identifying dependencies and sequencing work production.
  • Collaborate closely with the team to define the backlog and sequence of implementation.
  • Conduct impact analysis of change requests on existing business flows.
  • Assist Product Owners (POs) in deciding the fitment of change requests into existing business flows without additional development effort.
  • Participate in: Sprint planning, Backlog refinement, Story grooming.
  • Contribute to the transfer of functional requirements to development and test teams.
  • Stay updated on CRM technologies and educate end-users on CRM functions.
  • Perform system integration and user acceptance testing (UAT).
  • Conduct application-level testing to certify new features.

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Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

  • Flexible work
  • Healthcare including dental, vision, mental health, and well-being programs
  • Financial well-being programs such as 401(k) and Employee Share Ownership Plan
  • Paid time off and paid holidays
  • Paid parental leave
  • Family building benefits like adoption assistance, surrogacy, and cryopreservation
  • Social well-being benefits like subsidized back-up child/elder care and tutoring
  • Mentoring, coaching and learning programs
  • Employee Resource Groups
  • Disaster Relief

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Client-provided location(s): New York, NY, USA
Job ID: CapGemini-80955-en_US
Employment Type: Other