Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Location - Philadelphia PA and Charlotte NC
Job Description
We are seeking a talented and experienced Kore.ai Tech lead to join our team. As a Kore.ai Tech lead you will design, develop, implementing and maintaining chatbots and virtual assistants using the Kore.ai platform. The ideal candidate should have extensive experience in software development particularly in building conversational AI solutions and should be well-versed in various programming languages and technologies.
Want more jobs like this?
Get Data and Analytics jobs in Philadelphia, PA delivered to your inbox every week.
Responsibilities:
- Design develop and deploy chatbots and virtual assistants using the Kore.ai platform.
- Collaborate with stakeholders to gather requirements and define project objectives.
- Customize and configure Kore.ai bots to meet specific business needs and integration requirements.
- Integrate chatbots with various third-party applications and systems using APIs.
- Implement natural language processing (NLP) and machine learning algorithms to enhance bot capabilities.
- Test and debug chatbots to ensure optimal performance and user experience.
- Monitor and maintain deployed chatbots troubleshoot issues and perform necessary updates and enhancements.
- Stay updated on industry trends and best practices in conversational AI and apply them to improve existing solutions.
- Provide technical guidance and support to new team member developers and team members.
- Document design specifications development processes and deployment procedures.
Expertise and Qualifications:
- Bachelor's degree in computer science Engineering or a related field.
- 10 years of experience in software development with at least 3-5 years of hands-on experience in building chatbots and virtual assistants.
- Proficiency in programming languages such as Java Python or JavaScript.
- Extensive knowledge of the Kore.ai platform and its features including bot development customization and integration capabilities.
- Experience with natural language processing (NLP) and machine learning techniques for conversational AI.
- Strong understanding of API integration and web services.
- Excellent problem-solving expertise and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Effective communication expertise both verbal and written.
- Prior experience in leading chatbot development projects or mentoring new team member developers is a plus.
Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
- Flexible work
- Healthcare including dental, vision, mental health, and well-being programs
- Financial well-being programs such as 401(k) and Employee Share Ownership Plan
- Paid time off and paid holidays
- Paid parental leave
- Family building benefits like adoption assistance, surrogacy, and cryopreservation
- Social well-being benefits like subsidized back-up child/elder care and tutoring
- Mentoring, coaching and learning programs
- Employee Resource Groups
- Disaster Relief
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.