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IT -Sr Systems Engineer

AT Cadence
Cadence

IT -Sr Systems Engineer

Hsinchu, Taiwan

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Position Description:

  • Work on all user requirements/issues thru Jira tickets.
  • Provisioning of laptop, desktops, servers & thin clients.
  • Receive user calls, create IT tickets, fix IT issues, or assign tickets to related IT team members.
  • Work with other members of the IT to ensure high uptime of all IT services i.e. Site LAN / WAN , servers, etc.
  • Attend meetings to collaborate with other members of the organization.
  • Co-Work with our partners / vendors for deploying infrastructure and providing operational support.
  • Provide on-site standby support during scheduled and emergency (unplanned) maintenance (e.g. power maintenance, network / server / system upgrade, outage).
  • Adhere to asset management process.

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Position Requirements:

  • Should have hands on skills on computer OS installation and basic troubleshooting.
  • Ability to detect all service-impacting issues, accurate triage, partner communication, apply urgent workaround, service restoration, and post-incident follow-up.
  • 4+ yrs of experience with general IT infrastructure support (network, unix/windows/mac system).
  • Good verbal and written communications skills in both Chinese and English.
  • Hands on experience with firewall and load balancer deployment, configuration and support.
  • BS degree in Computer science or related areas (or equivalent experience),

We're doing work that matters. Help us solve what others can't.

Client-provided location(s): Hsinchu, Hsinchu City, Taiwan
Job ID: Cadence-R46666
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Health Insurance
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Internship Program
    • Leadership Training Program