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IT - Desktop Systems Specialist

AT Cadence
Cadence

IT - Desktop Systems Specialist

Remote

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Cadence is a pivotal leader in electronic design, building upon more than 30 years of computational software expertise. The company applies its underlying Intelligent System Design strategy to deliver software, hardware and IP that turn design concepts into reality.

Cadence customers are the world's most innovative companies, delivering extraordinary electronic products from chips to boards to systems for the most dynamic market applications, including consumer, hyperscale computing, 5G communications, automotive, aerospace industrial and health.

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

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Job Title: IT -Desktop Systems Specialist

Locations: Cadence Sophia-Valbonne Office

Reports to: Senior IT Manager

Job Overview:

The role will be based in our Cadence Sophia-Valbonne Office. The successful candidate will be a member of our Global IT Site support team on the ground providing IT support. You will be providing & owning support at multiple locations in France and Europe and will be working closely with our global IT teams including but not limited to, our network, storage, INFOSEC, Desktop and PMO teams.

Job Responsibilities:

  • Front line on the ground local support for all aspects of IT for sites in Sophia-Valbonne office.
  • Backup support for multiple Cadence sites in France.
  • Windows\MAC installations, troubleshooting, maintenance, service, and break-fix issues.
  • Troubleshoot applications issues on across multiple platforms, including smart devices.
  • Assist users in daily problem-solving and act as an escalation point to our service desk for local user issues.
  • Will be required to work occasional unusual hours based on emergencies and maintenance needs.
  • Management inventory of systems & accessories while adhering to asset management process.
  • Manage assigned tickets while ensuring adherence to stated SLA's for all Jira tickets.
  • Manage and maintain site documents as part of the Site consistency program.
  • Support global teams relating to projects, change requests, installations & upgrades at sites under ownership.

Job Qualifications:

  • Bachelor's degree in computer science or related field.
  • 3+ years' continued experience in IT role preferable within multinational.
  • Deep OS and configuration troubleshooting.
  • Experience troubleshooting Windows & MAC systems in global environment.
  • Experience troubleshooting Network systems in global environment.
  • Experience with systems tools including SCCM.
  • Experience working on projects & ability to drive & own initiatives is essential.
  • Experience with Linux will be beneficial.
  • Excellent communication skills which will be required to engage with senior R&D and IT staff across the globe.

Personal skills:

  • Friendly, pleasant with high communication skill.
  • Self-learner. Highly motivated. Open minded.
  • Works independently. Requires minimal guidance.
  • Ability to quickly comprehend the functions and capabilities of new technologies.
  • Systematic view for complex environments.
  • Ready and enjoys learning new things with a can-do attitude.
  • Knowledge of the EDA business a bonus.

Additional Information:

Cadence achieved a 'Top 20' ranking in the Great Place to Work awards in many countries in 2025.

Cadence is committed to equal employment opportunity and employment equity throughout all levels of the organization. We strive to attract a qualified and diverse candidate pool and encourage diversity and inclusion in the workplace.

Travel: As you will support multiple locations, some travel to other sites in France and Europe will be required.

We're doing work that matters. Help us solve what others can't.

Job ID: Cadence-R49483
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Health Insurance
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Internship Program
    • Leadership Training Program