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Education Services Analyst (f/m/d)

AT Cadence
Cadence

Education Services Analyst (f/m/d)

Munich, Germany

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Training coordination responsibilities:

  • Manage customer requests for live/virtual training: consult, quote, coordinate, process orders/invoices.
  • Organize trainer allocation, logistics and technical set-up on Amazon Web Services.
  • Customer data administration and reporting in Learning Management System.
  • Account administration and strategic collaboration with services sales and field engineers.
  • Process customer enquiries for online training courses and certifications.

Creative and project-related responsibilities:

  • Awareness creation and communication for customer training, e.g., mailer campaigns, social media, video storyboards, etc.
  • Collaboration in various training projects and events such as: webinars, blogs, analytics, etc.

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Requirements/Qualifications

  • A commercial qualification and 5+ years of professional experience in customer service, training administration, marketing, sales or similar.
  • Fluent in German and English, French is an advantage.
  • Experience with Learning Management software (Docebo) is a plus.
  • Familiarity with traditional and modern training methods and techniques.
  • Proficiency with MS Office package and Teams, Zoom.
  • Experience with modern marketing tools and processes.

Benefits we offer you:

  • Competitive Salary
  • 30 days annual leave
  • 5 days paid time to volunteer to give back to our communities.
  • Group Personal Pension Plan
  • Ticket for the public transport
  • JobRad scheme
  • Meal vouchers
  • Working in a hybrid model in a modern office concept
  • And so much more, do not hesitate to contact us.

We're doing work that matters. Help us solve what others can't.

Client-provided location(s): Munich, Germany
Job ID: Cadence-R47212
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Health Insurance
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Internship Program
    • Leadership Training Program