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Technology Lead - Service Delivery (Java, SQL) - Bangalore - Hybrid

AT Broadridge
Broadridge

Technology Lead - Service Delivery (Java, SQL) - Bangalore - Hybrid

Bangalore, India

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Roles & Responsibilities:

• Independently analyze, solve, and correct issues in real time, providing end to end problem resolution.

• Refine and automate regular processes, track issues, and document changes.

• Assist developers with complex SQL query tuning using monitoring tools to ensure minimal resource

consumption and optimal throughput.

• Managing risks and resolving challenges that impact release scope, quality, and schedules

• • Planning release windows and cycles across portfolios, components

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• • Managing relationships working on interrelated processes

• • Communicating crucial release plans and changes

• • Measuring and monitoring progress to achieve timely software releases within defined budgetary

limits and defined quality standards

• • Coordinating processes between different teams (possibly in various locations)

• • Communicating necessary release details to business teams

• • Managing, planning, and negotiating release activities

• • Initiating and overseeing progressive release processes

• • Coordinating release content and efforts based on OS updates and third-party apps

• • Producing deployment, implementation and run books plans

• • Conducting release readiness and milestone reviews

• • Pro-active, highly motivated and a strong team player

• • Can conform to shifting priorities, demands and timelines through analytical and problem-solving

capabilities.

• • Strong, demonstrable delivery management skills

• • In-depth understanding of Agile processes and reporting standards

• • Proven track record of successful stakeholder management

• • Proven track record of successfully delivering programs in complex environments

• • Extensive experience running teams across multiple locations under direct and matrix management

models

• • Proven financial services experience, preferably within Asset Servicing Operations but definitely in

Capital Markets

• • Demonstrable people management and communication skills

• • Highly delivery focused with a strong attention to detail

• • Excellent written and verbal communication skills

• • Capable of building strong relationships and networks across a range of teams

• • Willingness to lead by example from the front

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.

Client-provided location(s): Bengaluru, Karnataka, India
Job ID: broadridge-JR1063328
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Fitness Subsidies
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
    • Unlimited Paid Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Performance Bonus
    • Financial Counseling
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Leadership Training Program
    • Internship Program
  • Diversity and Inclusion

    • Founder led
    • Woman founded/led
    • Black founded/led
    • Latinx founded/led
    • Asian founded/led
    • Diversity, Equity, and Inclusion Program

Company Videos

Hear directly from employees about what it is like to work at Broadridge.