At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
Job Posting Title: Technical Writer _Bengaluru - Hybrid
Broadridge, a global fintech leader with $9 billion in revenues, helps clients get ahead of today's challenges to capitalize on what's next with communications, technology and data and analytics solutions that help transform their businesses.
The world's leading companies and financial institutions recognize us as an invaluable partner. We handle millions of trades a day involving trillions of dollars, deliver essential communications for over 5,000 brands and manage shareholder voting in 90 countries.
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BU Details:
Roles and Responsibilities
- Plan, develop, organize, write, and translate product documentation in compliance with the company's established guidelines and standards, within the requested deadlines
- Work with product managers and subject matter experts to gather project information, analyze documentation requirements, and schedule reasonable delivery deadlines.
- Prepare charts, graphics, and screen captures to illustrate material.
- Generate documentation for print and online help.
- Use of MadCap Flare for writing and editing documentation.
- Develop storyboarding scripts for 2-min videos and tutorials
- Provide writing, editing and design support to other team members.
- Identify new ways in which Broadridge can deliver effective documentation to its customer
- 3-5 years of experience as a Technical Writer
- Excellent verbal and written communication skills.
- Expertise in MadCap Flare.
- Experience in technical design, layout, and production concepts and practices.
- Understanding of topic-based writing and ability to write in explanatory and procedural styles.
- Strong research, analytical, and writing skills. Knowledge of drafting AI prompts is a plus.
- Knowledge of XML, HTML, and CSS.
- Knowledge of version control system (GitLab, SVN)
- Skill to produce videos using Camtasia and any relevant graphic tools is a plus.
- Successful candidate must be a reliable team player able to effectively manage multiple deadlines with minimal supervision.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.