At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
Join our team as a Senior Server Engineer focusing on CICS/MQ! You will configure and maintain CICS systems across multiple environments, ensuring the seamless functioning of mission-critical applications. Your role includes customizing and supporting IBM and ISV software, utilizing tools like CPSM and Omegamon. You'll provide 24/7 support for CICS-dependent applications, analyzing logs and collaborating with technical teams for quick issue resolution.
Work Modes- We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you'll be assigned to a Broadridge office and given the flexibility to work remote.
Want more jobs like this?
Get Software Engineering jobs in Newark, NJ delivered to your inbox every week.
Responsibilities
- Configure and maintain CICS system software and make configuration changes across hundreds of CICS regions in production, test, and Q/A environments.
- Customize and maintain IBM and ISV software products running within or related to the CICS operating environment, including monitoring and support products like CPSM, Omegamon, CICS exit code, and productivity tools.
- Provide real-time and 7x24 problem determination support for all business applications dependent on CICS environments. Analyze traces, dumps, traps, and logs, collaborating with IBM, ISV technical support, and application development groups to resolve issues promptly.
- Apply performance management tools and techniques to ensure optimal response times in high-volume transaction applications, monitoring and maintaining efficient use of all system resources to control costs.
- Code and maintain existing programs used to customize the Broadridge CICS experience, utilizing Assembler, PL/I, and Rexx.
- Effectively utilize change, incident, and problem management tools in accordance with data center standards and practices, actively participating in related meetings.
- 5+ years of experience in supporting CICS environments within the insurance or mutual fund industry.
- Proficiency in programming languages such as Assembler, PL/I, and Rexx.
- Strong analytical skills for performance analysis and real-time problem determination in critical business environments.
- Expertise in using performance management tools and techniques to optimize system resources.
- Excellent communication skills, with the ability to provide technical guidance and collaborate with development teams.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience
Bonus Eligibility:Bonus Eligible
Benefits Information:Please visitwww.broadridgebenefits.comfor more information on our comprehensive benefit offerings
#LI-PP1
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
US applicants: Clickhereto view the EEOC "Know Your Rights" poster.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email toBRcareers@broadridge.com.