At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
Reporting to the Director, Service Delivery and working under the general direction of the Technical Services Management team. Senior Project Manager to provide project management support, from project definition to closing, for multiple complex technology projects. The position exists within a matrix organization that works diligently to balance efficient delivery of new technology with operational responsibilities in a service-oriented organization. The Senior Project Manager coordinates the delivery of all assigned projects, ensuring project documentation accurately reflects the scope, schedule, resource requirements, and current status of assigned projects.
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Key Job Functions/Responsibilities:
- Manage project activities (i.e., hardware implementations, migrations, upgrades of hardware and software) on behalf of the Technical services department.
- Provide a solid understanding of the technology areas in which his/her projects are involved to the extent of being capable of asking the right questions without necessarily being the expert within a technological field.
- Work closely with project and technical resources to assess, coordinate and maintain scheduled activities to successful completion and client satisfaction. Take a proactive approach to quality management and ensure the appropriate and adequate level of quality is assured in the delivery of projects.
- To assist project resources in ensuring deliverables required to successfully install, migrate, upgrade client environments, ensuring internal and external communications are managed and maintained.
- Manage multiple priorities (projects) and adhere to tight deadlines, coordinating resource activities to ensure activities/timelines are maintained. Ensuring best practices are maintained and delivered to adhere to tight reporting deadlines.
- Oversee Project Planning & Execution (Scoping, finding solutions, managing client expectations, providing estimates & project plans), Task-based scheduling (resource management, timelines & budgets), Tracking metrics and project performance reporting. Dealing with Incidents, changes, issues, conflicts and Project closure.
- Provide ongoing coaching and mentoring to members of the project management team.
Education and Experience:
- Graduate of an accredited college or university with major studies in computer science or related field.
- PMP Certification
- Minimum 7 years experience in leading Technical projects
Throughout your application process, you may be asked to connect with us virtually or in-person. Our recruiters will explain how hybrid interviews will be held throughout the recruitment process, and they will be able to answer any questions you might have.
Background Check Process
Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:
- Employment verification
- Education verification
- Credit inquiry
- Canadian criminal record check
We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible.
At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.
Accessibility & Accommodation
Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.
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Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.