At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
Job Description
- Build new systems/applications as per requirements. Coordinate build activities with external teams.
- Identify tasks which can be automated and reduce manual work for the team.
- Work on break/fix hands on Windows platforms as well as interaction with external parties for critical issue or hardware / software support tickets.
- Work on Strategic Projects related to DR testing, Automated failover, Next gen monitoring, System readiness.
- Ensuring our systems are healthy, monitored, automation, fault tolerant and designed to scale.
- Directly interact with business unit executives and project management teams to communicate operational status, key project status, and business value of services produced.
- Provide clear communication/escalation/follow up and closure to business impacting events involving multiple Broadridge teams and external partners.
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- 5-8 years of experience in Service delivery role for Systems Administration of Windows systems in a large-scale production environment.
- Knowledgeable in IIS.
- Working knowledge of Network Load balancing.
- Thorough knowledge of good server and system administration principles.
- Monitoring tools like SCOM, BSM, Datadog, Splunk.
- Strong functional knowledge of core protocols such as TCP/IP, SSH, SMTP, LDAP, NFS and DNS.
- Have knowledge on ITIL process, change management, Incident management.
- Having experience running Disaster recovery tests, application failovers.
- Understanding of SSL certificates and chain certificates
- Must have
- IIS
- Windows application/product troubleshooting.
- SSL Certificate handling
- Work on custom applications on Windows servers
- Good to have
- Ability to work/co-ordinate with multiple teams
- Worked in a large enterprise environment supporting multiple applications.
- Scripting skills like shell, bash; automations like Ansible
- Monitoring tools - SCOM, Splunk, Datadog, or any other
- Performance Tuning
- Networking knowledge on DNS, IP, NFS, Load balancers.
- IT Operations, ITIL, Remedy or other ticketing tools
- Knowledge on AWS and/or Azure
- Terraform
- Linux Server administration
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.