At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
- Documenting and analyzing the required information and data to determine potential solutions from a technical and business perspective
- Assist with triaging client reported issues when required
- Work with the QA department testing projects as required including documentation of Test Strategies, Test Cases and Test Results
- Work with the various teams (Development, QA, Client Support and Client Services) to ensure delivery to the required specifications as it relates to a specific project
- Provide support to the Development team when required to ensure project requirements are clear and development quality is increased
- Manage the requirements walk-through with Development prior to commencement of coding
- Manage the requirements walk-through with QA prior to commencement of testing
- Participate in System Requirements Document (SRD) document walkthroughs with clients
- Perform regular checks for industry changes that may impact the Broadridge RPM's product offering and/or Broadridge RPM's clients
- Participate in on-site client project meetings, as required
- Respond to comments from clients, as well as, updating System Requirement Documents (SRD) based on comments, where applicable
- Participate in the sales process as required, including, but not limited to, responding to RFI's
- Provide on-call coverage to support clients
- Understanding technical designs and business specifications
- Maintain knowledge of, and changes in, the financial industry regulatory environment
- Issue Regulatory Alerts and Bulletins as required
- Identify potential risks to project deliverables and suggest and manage risk mitigation strategy
- Prepare 'what's new' documents (release notes), client communications, user guides, and manuals as required
- Maintain knowledge of, and changes in, the insurance industry regulatory environment
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We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.