Implementations Consultant (Hybrid - Flexible Options)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

At Broadridge (BTCS) Trading Solutions Delivery (TSD), our mission is to deliver high-performance and sustainable solutions for addressing our clients' business requirements for electronic trading. A solution is the combined set of core products, configurations, customizations, and integrations that are implemented and maintained for a particular client. Broadridge manages such solutions as products.

The Implementation Consultant is a service-minded individual with a solid technical expertise in charge of implementing and configuring trading platforms for our clients. In this role, you will implement and enhance BTCS' trading systems for Agency and Principal trading desks within the context of client delivery projects.

• Designs conversion plan and specs based on client needs and ensures all programs are tested and signed off by clients.
• Monitors conversion work for completion and verify outputs.
• Investigates and resolves any problems or issues.
• Interfaces with client management and company team to ensure smooth transition.
• Builds and maintains strong client relationships and provides day-to-day client advice and support.
• Promotes the organization's capabilities to clients, identifies sales opportunities which are forwarded to the account managers and achieves contract extensions or additional business within the account(s).
• Develops and implements policies and practices for client installations, including access management, data mapping and transfer, process documentation, testing and troubleshooting, and client training.
• Provides client insight and feedback to product development and professional services teams for product and services improvement.
• Applies a theoretical knowledge-base to work to achieves goals through own work
• Characterized by specific functional expertise typically gained through formal education
• Requires in-depth knowledge and experience
• Uses best practices and knowledge of internal or external business issues to improve products or services
• Solves complex problems; takes a new perspective using existing solutions
• Works independently, receives minimal guidance
• Acts as a resource for colleagues with less experience

• FIX protocol, Client and broker onboarding, algorithms integration
• Exchange connectivity, Trading and Market Data, FIX and native protocols, Equities and Listed Derivatives.
• Some Java development skills.

• Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines
• Front Office & Trading workflows, Equities and Listed Derivatives
• Middle Office workflows, Equities and Listed Derivatives
• Previous experience with EMS/OMS such as Fidessa, TT, UL Link etc.

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

• Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

• Explains difficult or sensitive information; works to build consensus