At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
As the AI Transformation leader you will drive the vision, strategy, and change agenda for transformation initiatives that drive productivity, quality and speed to market. You will define initiatives that combine Generative AI and digital technologies with a change management program to drive broad adoption and thus transform how Broadridge optimizes its operations and serves clients.You will also target business functions include customer service, internal operations, client implementation, managed services for clients, and sales and marketing.
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Strategy and Vision
- Collaborate with senior management, functional leaders, and cross-functional teams to define the vision, goals, specific quantifiable OKRs, and roadmap for the company's AI driven internal transformation agenda
- Conduct market research, competitive analysis, and customer feedback to identify market trends, user needs, and opportunities for transformation along with the critical success factors that drive value capture in specific functions
- Define and communicate the product strategy, priorities, and key success metrics to internal teams and stakeholders
- Manage a portfolio of potential transformation initiatives across the enterprise and drive the process to prioritize them for funding and execution
- Build plans with functional leaders for the change management program to capture full value from the funded transformation projects including key metrics, communications, adoption strategies, training, individual objectives and incentives
- Facilitate communication and collaboration between internal teams, ensuring alignment on project priorities, timelines, and deliverables
- Collaborate with the AI Platform team to translate any incremental GenAI capabilities into well documented backlog items
- 3-5 years of leadership experience in business transformations that improve productivity and speed to market by leveraging AI and digital technologies across hundreds of associates
- Excellent change management, communication, collaboration, and stakeholder management skills, with the ability to influence senior functional executives
- A passion for learning and a base of familiarity with AI technologies and their applications across financial services with a focus in internal transformations
- Analytical mindset with the ability to make data-driven decisions and prioritize project and product decisions based on business value and customer impact
- Bachelor's degree in Business Administration, Computer Science, Engineering, or a related analytical field. MBA or advanced degree preferred
Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.US applicants: Clickhereto view the "EEO is the Law" poster.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email toBRcareers@broadridge.com.