At Bozzuto, every member of our organization shares an unyielding desire to promote goodness for those around them. We do this every day as we design, build, manage, and maintain one-of-a-kind residences, as well as through an array of support and consulting services. Building community within our organization enables us to build better communities for all.
Everyone at Bozzuto is focused on delivering expectational experiences to all of our stakeholders, including our own associates. Our work inspires us to be our best in each of our roles, living out a spirit of community within a welcoming and inclusive workplace. Guided by our core values of creativity, concern, passion and the pursuit of perfection, we're inspired and empowered to reach higher, achieving our fullest professional and personal potential, and be truly extraordinary.
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Primary Responsibilities:
Bozzuto is seeking add a Product Manager to join the Strategic Business Solutions team. The incumbent will manage the performance, strategy and integration of real estate technology implementations with a focus on operational excellence and efficiency.
As a Technical Product Manager, your primary responsibilities include:
- Facilitate testing Yardi CRM Rentcafe, implementation, evaluation and ongoing optimization of core digital solutions.
- Work closely with vendor partners to ensure seamless integrations, workflows and troubleshooting.
- Oversee roadmap planning, alignment and execution for key technology for Bozzuto Resident Experience Ecosystem and associated technical solutions.
- Gather and prioritize requirements based on market research, customer needs, and technological trends. Product managers brainstorm potential features, perform feasibility studies, and develop a business case for the most promising ideas.
- Monitor product performance against established KPIs and adjust strategies as necessary to meet business goals.
- Responsible for all system integration setup and ongoing maintenance
- Communicate regularly on system performance, including product updates, opportunities and risks
- Collaborate with engineering teams to define technical product specifications, prioritize feature development, and set timelines using Agile methodologies.
- Partner with the Customer Experience team to ensure successful integration and ongoing support of various digital solutions
- Lead the efforts to address all internal and external concerns for assigned product(s). Working across the organization to successfully resolve issues and assure the customer concerns are addressed
- Bachelor's degree in a related field -OR- equivalent work experience.
- 1-3 Years of experience
- Excellent communication skills with the ability to develop concise and on-brand messaging.
- Proven experience with CRM platforms, specifically RENTCafe CRM, and managing technical integrations
- Able to work independently with strong project management and cross-functional collaboration skills.
- Knowledge of various multifamily software applications preferred.
- Experience in defining and measuring product success using key performance indicators (KPIs).
- Proven success in managing multiple projects on schedule and within budget
- Proven success in crafting and implementing innovative ideas and concepts
When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver exceptional experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness. Working on our team and in this position, you can expect:
- Competitive compensation. Salary range: $80,000-$90,000
- Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
- Paid leave. We provide 20 days of paid time off plus holidays.
- Retirement planning. We offer a 401k program with a company match.
- Tuition reimbursement. Plus, many other programs to support career development and growth.
- A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.
Bozzuto is proudly an Equal Opportunity Employer EOE/M/F/D/V.