At Bozzuto, it's all about experience. Whether it's the experience you bring, gain or give, we want your journey to be exceptional. Guided by our core values of creativity, concern, passion and the pursuit of perfection, we create inspiring, engaging and vibrant communities.
Why do we do it? Because home is where aspirations are pursued and memories unfold. We believe in the power to impact the lives of the people we touch through the delivery of extraordinary experiences.
Primary Responsibilities:
The Senior Client Executive provides strategic relationship management, marketing and consultative services to large and complex commercial clients. The Sr. Client Executive is responsible for the coverage placement and coordination of Wye River services to meet the client's insurance and risk management needs. This role leverages an advanced skill set with P&C knowledge to design and consult with clients on insurance coverage and services, uses understanding of clients' needs to expand business opportunities and further solidify client and secure new business relationships.
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As Senior Client Executive, your primary responsibilities include:
- Responsible for maintaining a strong relationship with sophisticated client decision-makers, understanding clients' business and advising on key risk and insurance issues.
- Consult with and advise clients, in coordination with the client team, to identify risk exposures, client risk appetite, and risk management priorities for the purpose of designing appropriate insurance programs
- Lead and oversea client service team consisting of client service representatives, wholesale brokers, risk control consultants and claims consultants, providing strategic advice to clients and team members.
- Manages the client renewal process to ensure successful client outcomes.
- Collaborates with Wye River team members on, coverage, program structure and loss analysis.
- Assists in resolving client, carrier and/or vendor issues.
- Responsible for contract review and coverage recommendations.
- Supports office cross selling efforts and other company growth initiatives.
- Sales goal to be developed, new third-party client revenue to agency and growth of book of business.
- Manage, retain and service a book of business of $500,000 to $1M in revenue over an 18-24 month period and generate cross-selling opportunities.
- Supports team with proposals and RFP presentations to clients and prospects.
- This position will work with our middle market to large and complex clients.
- Large and complex accounts exhibit a combination of the following characteristics: sophisticated buyers, subcontractor default programs, controlled insurance programs, loss sensitive or alternative program structure, engage specialized Wye River resources requiring a higher degree of account service coordination, and/or revenue in excess of $1M.
- Minimum of 5 to 7 years insurance experience in a commercial Property & Casualty brokerage environment with success in client service, account management and placement.
- BA/BS Degree in insurance, finance, or related field preferred.
- Property & Casualty and other state licenses required.
- Advanced designations such as CIC, CPCU, ARM desired.
- Industry expertise preferred (i.e., real estate, hospitality, construction).
- Ability to focus on delivering exceptional client service while working in a fast paced, high-volume environment with minimal supervision.
- Demonstrative ability to work in a consultative team environment, effectively lead a team and support and develop junior colleagues on the team.
- Requires a thorough understanding of large deductible and/or complex casualty programs. Must be able to effectively communicate and explain loss sensitive and complex casualty programs to clients.
- Requires a thorough understanding of property, casualty, and management liability insurance coverage.
- Requires excellent verbal and written communication, presentation, customer service and team building skills.
- Competency in Microsoft Office (Word, Excel, PowerPoint and Outlook).
- Critical thinking skills, problem solving and decision-making skills.
- Time management and organizing.
- Strong analytical skills and attention to detail.
At the core of our business is the talent on our teams, and we are committed to taking care of them so they can deliver great experiences to our residents. In addition to an award-winning culture and amazing work spaces, Bozzuto offers a wide range of programs to support the overall health of you and your family. Our benefits take into consideration everything from career development, retirement, family matters and health and wellness. Working on our team and in this position, you can expect:
- Competitive compensation. Salary range: $125,000-$150,000
- Health & Wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
- Paid Leave. We provide 20 days of paid time off plus holidays.
- Retirement planning. We offer a 401k program with a company match.
- Tuition Reimbursement. Plus many other programs to support career development and growth.
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