At Bozzuto, every member of our organizationshares an unyielding desire to promote goodness for those around them. We dothis every day as we design, build, manage, and maintain one-of-a-kindresidences, as well as through an array of support and consulting services.Building community within our organization enables us to build bettercommunities for all.Everyone at Bozzuto is focused on deliveringexpectational experiences to all of our stakeholders, including our ownassociates. Our work inspires us to be our best in each of our roles, livingout a spirit of community within a welcoming and inclusive workplace. Guided byour core values of creativity, concern, passion and the pursuit of perfection,we're inspired and empowered to reach higher, achieving our fullestprofessional and personal potential, and be truly extraordinary.
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Primary Responsibilities:
As a Regional Associate, your primary responsibilities include:
- Ensure Total Operating Revenue is managed daily.
- Ensure sales activity yields achievement of occupancy targets.
- Ensure resident retention targets are met by driving team to consistently deliver outstanding, timely customer service
- Review monthly owner's packages and ensure they are accurate and delivered on time.
- Conduct quarterly financial reviews.
- Understand management agreement responsibilities for assigned assets.
- Understand Ownership structure, financing and income regulated programs as it related to assigned portfolio.
- Complete a thorough review of monthly operating statement and general ledger.
- Continued analysis of revenue growth opportunity and expense control.
- Develop and maintain strong, loyal relationships with all constituents.
- Weekly contact with Ownership Representatives.
- Participate in delivery of Property Manager, Leasing and Maintenance meetings.
- Attend a minimum of one industry function per month.
- Attend one lunch per month with an industry associate.
- Visit each property in portfolio every 5-7 days.
- Conduct at least one unannounced monthly weekend visit to all properties.
- Attend a minimum of one staff meeting per month per property.
- Establish property as a sub-market leader.
- Be an expert on competitive marketplace and effectively coach team to proficiency in differentiating property from competition.
- Stay current on industry trends, development pipeline and evolving customer needs.
- Exhibit flexibility and patience in managing demands of the work environment. Be adept at managing change.
- Visit at least one competitor or new property per week.
- General knowledge of any transaction in markets under management.
- Ensure adherence to Bozzuto Marketing standards at all properties and complete Quarterly Site Inspections.
- Maintain a high performing, customer focused team.
- Develop the team and provide ongoing learning opportunities for skill building and career advancement.
- Ensure turnover is maintained at 40% or less.
- Monitor progress of employee certification on all new hires.
- Conduct goal setting meetings with on-site Property manager quarterly and ensure that Property Managers set employee goals quarterly
- Reinforcement of company values in property operations.
- Assistance and involvement with company training programs and off-site recruiting efforts.
- Final review of all new hires in portfolio.
What You Bring to Us:
- A BA/BS degree.
- 5-7 years supervisory experience (people and operations management)
- Analytical Skills
- Yardi and/or knowledge of other software programs (OneSite, LRO, YieldStar, MRI, etc)
- Microsoft Office proficiency - Word, Excel and PPT
- Industry Knowledge - track-record managing a large community (at least 500+) A real estate license (or willingness to obtain within 90 days of hire) where applicable
When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver exceptional experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness. Working on our team and in this position, you can expect:
- Competitive compensation. Salary range: $120,000-$150,000
- Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
- Paid leave. We provide 20 days of paid time off plus holidays.
- Retirement planning. We offer a 401k program with a company match.
- Tuition reimbursement. Plus, many other programs to support career development and growth.
- A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.
Bozzuto is proudly an Equal Opportunity Employer EOE/M/F/D/V.