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Customer Service Representative - Wye River Insurance

AT Bozzuto
Bozzuto

Customer Service Representative - Wye River Insurance

Greenbelt, MD

Wye River Insurance is a specialized real estate and construction insurance advisory and brokerage with a focus on providing consultative insurance services to real estate owners, operators, developers, property managers, equity partners and lenders, and construction companies and subcontractors of all tiers.Wye River Insurance is an affiliate of Bozzuto.
Primary Responsibilities:

Wye River Insurance is an insurance brokerage and risk management consulting firm focusing on serving real estate and construction clients. Your interest to learn the insurance business and absorb the world of real estate/construction will propel your growth in this Customer Service Representative role. Working alongside the President and CEO of Wye River Insurance, you will serve as an integral part of strengthening the foundations of our business.

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As a Customer Service Representative, your primary responsibilities include:
  • Assisting with monthly reports, analyzing policy, compiling various proposals, creating ACORD applications, insurance agreements, and additional projects
  • Creating and distributing certificates of insurance to stakeholders on a daily basis
  • Editing and proofing all work for precision before distribution
  • Generating and sending all invoices in a timely manner
  • Interacting with clients at all levels both on the phone and in person
  • Providing professional and courteous service for all functions required
  • Organizing and maintain calendars
  • Planning and executing occasional client/networking meetings and functions
  • Making travel arrangements
  • Maintaining all files pertaining to corporate matters
  • Special projects as requested
What You Bring to Us:
  • Bachelor's degree required
  • 2+ years in insurance customer service role supporting multiple people in fast paced environments
  • 1-2 years of experience in either Insurance or Real Estate industries
  • Property and Casualty insurance licenses required
  • Willingness to travel between main corporate office and off-site meetings
  • Strong organizational abilities to manage heavy task volume
  • Must have excellent written and verbal communication skills
  • Possession of outstanding organization skills is essential
  • Strong computer/typing skills (Word, Excel, PowerPoint, Outlook)
  • Proficiency with EPIC software
  • Ability to handle mail, phones, scheduling, faxing, etc
  • Ability to edit/proofread for grammar and content
  • Capable of setting priorities and complete multiple tasks simultaneously
  • Professional presentation required at all times
  • Creativity, helpful/friendly personality, customer service focused, and a desire to learn the basics of insurance
What We Bring You:
When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver exceptional experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness. Working on our team and in this position, you can expect:
  • Competitive compensation. Salary range: $55,000-$65,000
  • Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
  • Paid leave. We provide 20 days of paid time off plus holidays.
  • Retirement planning. We offer a 401k program with a company match.
  • Tuition reimbursement. Plus, many other programs to support career development and growth.
  • A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.

Bozzuto is proudly an Equal Opportunity Employer EOE/M/F/D/V.

#LI-MR1

Client-provided location(s): Greenbelt, MD, USA
Job ID: bozzuto-req20130
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Long-Term Disability
    • On-Site Gym
    • FSA
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Family Support Resources
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Company Outings
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Leave of Absence
    • Paid Vacation
  • Financial and Retirement

    • Relocation Assistance
    • 401(K) With Company Matching
    • Financial Counseling
  • Professional Development

    • Shadowing Opportunities
    • Access to Online Courses
    • Promote From Within
    • Tuition Reimbursement
    • Internship Program
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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