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Software Engineering Senior Manager- X Delivery

AT Boston Consulting Group (BCG)
Boston Consulting Group (BCG)

Software Engineering Senior Manager- X Delivery

Bangalore, India

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders-empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact.

Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.

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BCG X

BCG X is the tech build & design unit of BCG. Turbocharging BCG's deep industry and functional expertise, BCG X brings together advanced tech knowledge and ambitious entrepreneurship to help organizations enable innovation at scale. With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world's most important challenges and opportunities. Teaming across our practices, and in close collaboration with our clients, our end-to-end global team unlocks new possibilities. Together we're creating the bold and disruptive products, services, and businesses of tomorrow.

Practice Area Profile

What You'll Do

As a part of BCG's X OPERATE team you will be working to accelerate a growing business focused on Hyper Care, premium Maintenance / Support for BCG Software and AI Products / Projects which are used as client leave-behinds. You will be closely working with consulting teams, clients and other BCG stakeholders on a diverse range of topics. Own service offerings for Software Maintenance for premium BCG products and projects, ensure these offerings are periodically benchmarked with best industry players, and lead efforts on continuous improvements with a deep focus on customer delight. You will have the opportunity to leverage software development methodologies to deliver value to BCG's Consulting teams, and internal stakeholders through providing software developer subject matter expertise, and accelerated execution support.
You will collaborate with case teams to maintain analytical solutions serving client needs and make ideate/implement improvements on current set up to ensure robustness of the data ecosystem. You will provide technical support through deeper understanding of relevant data analytics solutions and processes to build high quality and efficient analytic solutions. You will work with global stakeholders such as Project/Case teams and clients by acting as a thought partner to support clients realize the power of the strategic AI solutions.

YOU'RE GOOD AT

Technical & Delivery Oversight

Taking ownership of technical envisioning, technical feasibility, timelines scoping and execution of enterprise grade software applications
Strong at project management. Ensures smooth operations and hold end to end responsibility for Project deliverables and high-quality outcomes across multiple spaces such as SW Engineering, Data Engineering, Data Science & DevOps
Conducts periodic design and code reviews and share constructive feedback with team members.

Working with case teams

Holding end to end responsibility for Project deliverables and high-quality outcomes across multiple spaces such as SW Engineering, Data Engineering, Data Science & DevOps
Cross functional Support - Working with cross functional and diverse team having different skills and support scope as per their roles; case teams, development teams and clients.

Working with proposal teams

Leading selling process to Partners & clients and writes large portions of proposal/selling documents/presentations.
Providing institutionalized knowledge on relevant Software Development value propositions.

People Management, Collaboration & Outreach

Expertise in managing software development teams covering all facets of people management/employee life cycle from hire to retire including recruitments, onboarding, appraisals, capability building and off-boarding
Create a working environment where team members feel comfortable, confident and develop a free to speak culture.
Defines/contributes/drives team to team to build content/maintain & knowledge repository.
Periodically conduct learning needs identification exercises and work with necessary teams to seek support on upskilling and required technical trainings.

Problem Solving & Mentoring

You should be strong in solutioning with hands-on experience in software delivery, through the entire life cycle of software development.
Strong problem-solving skills with the ability to develop and codify knowledge and provide appropriate technical advice where required.
Appraises team members' performances and offer continuous, realistic and constructive feedback to team members and ensure team members feel supported at all times
You will coach developers and build future ready engineering teams with best in the business tools, trends and technologies.

Additional Technical Skills:

Must have strong experience.

In Building cloud native PaaS solutions using AWS or Azure
In Object-Oriented design SOLID principles and modern design patterns
In Polyglot programming, experienced in multiple frameworks and platforms
In SOA & Microservices architecture implementation using REST APIs, queue-based messaging patterns, relational and NoSQL databases
Expertise in following frameworks - NodeJS / Express, Python /Django, Java / Spring Boot
In CD-CI through DevOps tools. Understanding of Docker, Kubernetes, and Terraform
Creating architectural design and deployment documents
Experience in event monitoring and observability
Awareness of the latest security threats and mitigating them by design

And workable knowledge of

Data ingestion pipelines
Front-end frameworks like Angular & React

And familiar with

Scrum and Kanban development methodologies.
Automation, performance, and load testing tools
Knowledge of UI component libraries to produce high-quality production apps following a high-fidelity design and a specification.

What You'll Bring (Experience & Qualifications)

Bachelor's / Master's degree in computer science engineering/technology or equivalent
10 - 13 years of software development, with at least 8-10 years in Engineering management building end to end enterprise scale projects and MVPs
Proven experience in managing a team of at least 15+ cross-functional resources in a geographically dispersed set up
Strong leadership traits. Able to manage and get the best out of the team.
Proactive and highly organized, with strong time management and planning skills.
Excellent Communication skills.
Ability to multi-task and stay organized in a dynamic work environment; Analytical and inquisitive, with excellent attention to detail.
Good knowledge of performance evaluation and change management principles.
End-end project management of complex projects (High quality, people, budgeting, stakeholder management, operation, etc)
Additional weightage for contributions made to open-source projects, blogs, forums etc. in relevant technologies

Client-provided location(s): Bengaluru, Karnataka, India
Job ID: Boston_Consulting_Group-10060763
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • On-Site Gym
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • Fitness Subsidies
    • Mental Health Benefits
    • Virtual Fitness Classes
    • FSA With Employer Contribution
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Four-Day Work Week
  • Office Life and Perks

    • On-Site Cafeteria
    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Sabbatical
    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • Relocation Assistance
    • Financial Counseling
    • 401(K)
    • Performance Bonus
    • Profit Sharing
    • Company Equity
  • Professional Development

    • Internship Program
    • Work Visa Sponsorship
    • Learning and Development Stipend
    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Shadowing Opportunities
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)