The Operations Practice Area is one of BCG's functional practices and helps our clients create competitive advantage by enhancing their performance and building strategic capabilities. The Service & Support Operations Topic Area is an expert network of knowledge team members and experienced consultants who help clients on specific cases related to the functions and disciplines within the topic (e.g., cost analysis, cost reduction and efficiency optimization in corporate functions, etc.).
You will support your Service & Support Operations topic in developing existing & new intellectual property and knowledge assets. You will work on commercialization efforts for the topic, in conjunction with business leaders, supporting marketing efforts, conferences and publications.
Additionally, as an expert in cost excellence your contribution will range from remote support with ad-hoc requests to full staffing on a module or case, occasionally on client site. You'll master BCG's methods and tools and deliver original cost analyses, e.g. benchmarking, and insights to case team and participate in problem-solving discussions.

YOU'RE GOOD AT

Solving client problems through selecting and applying analytical approaches in your area of expertise, namely cost optimization, cost analytics, organizational design, benchmarking, preferably in relation with corporate functions operations.

Codifying knowledge and maintaining assets and tools in cooperation with our consultants, tools and analytics teams

Communicating with senior stakeholders, in a credible and confident way

Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas.

Strong work ethics, service-mentality and willingness to showcase expertise

Effective written & verbal communication

Ability to work in a fast-paced environment and navigate complexity and ambiguity

Collaborative, team player - including in an international, virtual communications environment

Flexibility and bring a curious and creative mindset, open for new things and able to propose innovative ideas

YOU BRING (EXPERIENCE & QUALIFICATIONS)

1-2+ years of consulting experience with relevance to corporate functions; candidates with consulting experience preferred

In lieu of consulting experience, 2+ years minimum industry experience required; 3-6+ years of industry experience strongly preferred

Bachelor's Degree required (advanced degree preferred)

Fluency in English; German language preferred

Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment

As a Senior Knowledge Analyst, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers.

ADDITIONAL INFORMATION
The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight.
BCG's Knowledge Team members are staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA's business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.
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