WHAT YOU'LL DO
This position will support the Knowledge & Design Product Portfolio's Internal squad, responsible for internal webpages on their enterprise content management system. We are looking for driven and results-oriented individuals to join the fast-growing team to develop the BCG of the future - faster, more agile, digital, effective, and efficient.
Specific responsibilities will include, but are not limited to:
Support web content creation and quality assurance testing of internal-facing informational webpages using BCG's content management system, Sitecore
Partner with internal BCG teams to understand needs, answer questions, offer training, think of creative solutions and listen to feedback throughout the site building process
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Work independently to upload content, leverage templates, review design and development of new webpages
Identify bugs / technical issues found in the system and log them into the project's defect management system.
Support Dev and QA team in Automation Testing.
Manage and work on multiple on-going projects and effectively track time devoted to specific tasks for future analysis.
Support additional requests from product manager and lead analysts for analysis or documenting process steps to serve as inputs for future development of the platform
YOU'RE GOOD AT
Personal Attributes
Self-motivated and reliable
Stakeholder & Client Management
Interpersonal communication, email skills
Organized, detail-oriented, and analytical (ability to look at a problem and figure out a creative solution)
Strong eye for digital design
High-level of initiative and resourcefulness
Collaborative, positive team player with the ability to navigate diverse teams across different geographies.
YOU BRING (EXPERIENCE & QUALIFICATIONS)
Preference for someone from Marketing or Communication with a strong technological aptitude.
Preferably a rising Junior or Senior with strong academic performance
Prior work/internship experience
No website development experience is required, but design and/or blog creation experience along with understanding of digital marketing is a plus.
Experience with Sitecore CMS tools a plus
Proficient in MS Office tools
Able to perform successfully in a fast-paced, intellectually intense, service-oriented environment in line with BCG's Code of Conduct
Must be able to work 15-20 / week throughout the minimum duration of the internship
YOU'LL WORK WITH
You will be part of BCG's Knowledge and Design Product Portfolio, a growing, global team that drives knowledge management strategy, program implementation and operations for BCG. The K&D team provides overall management of major knowledge management platforms, products and programs, including efforts in areas such as machine learning/artificial intelligence, expertise/reputation management, search, content management, social collaboration/communities, taxonomy, analytics, business request management and other related topics.Within K&D, the Internal team manages BCG's internal website building tool, among a series of other internal digital products, with a goal of improving how employees access internal digital information at BCG.