WHAT YOU'LL DO
BCG's North America (NAMR) Career Services (CS) is an internal career coaching and strategic placement service for BCG employees and alumni. Career Services sits within the larger team of Career & Executive Services (CES) and BCG's broader People function.
As a Career Coach & Senior Manager (CC) you will collaborate with internal and external constituents to help meet the needs of our BCG consulting staff and alumni. You will work to build the best possible end-to-end experience; supporting longer term career aspirations at BCG and beyond, helping individuals transition out of BCG, and coaching/advising them in their process to land roles at new companies. The role combines relationship building, 1-on-1 coaching and support, influencing, and change management in support of new initiatives. The CCs will work closely with the broader CES team, their local office CS Managing Director & Partners (MDPs), office leadership, and HR teams within their respective office to ensure successful integration and implementation of all programs.
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Career Coaches have several primary responsibilities:
Career coaching & job search support - coaches work with current and departing BCGers to provide a sounding board and strategic thought partnership as individuals manage their careers. Additionally, the CCs offer specific coaching/advising on hard skills and create resources for individuals launching an actual job search
Strategic placement - through relationships with key employers, clients, and alumni in each market, Career Services has a unique vantage point into job openings across industries and geographies; CCs work to proactively match BCG talent with appropriate career opportunities
Business insights- the function is uniquely positioned to feed insights back to the BCG People Team and NAMR Leadership about why people stay/leave, the market for BCG talent, potential commercial opportunities, and other topics that inform business decisions
Career content & programming - the function provides life-long career support to BCGers, including career-related content; including presentations, videos, power point decks, and broader subject-specific programming on career-related topics
YOU'RE GOOD AT
Coaching/job search support
Providing one-on-one career coaching and thought partnering on career management and the job search to ensure seamless and integrated experience for individuals departing BCG
Integrating perspectives from individual's goals and strengths, including their career vision and self-assessment, into job sourcing strategies and relationship management to find the right role
Developing and delivering tactical job search support including resume and cover letters, interview preparation and mock interviews, offer negotiation and historical placement data, including job titles and offer benchmarking by cohort
Maintaining various data systems: confidential candidate CRM (Dynamics); using BCG's Global Job Board and LinkedIn as sourcing tools; developing career content for internal CES Microsite; providing monthly recap to local office leaders
External Networking
Understanding the hiring landscape of large, regional companies that have successful career paths for our staff and maintain a relationship with those companies
Working with local MDPs to establish strong relationships with select clients in order to support implementation of the strategic placement initiative with BCG Practice Areas and CCOs to enhance placement of transitioning staff and alumni into clients and other target companies
Developing connections with Alumni to understand their team's hiring needs as an important sourcing opportunity; supporting alumni who are considering a job change
Developing and maintaining connections with search firms
Matching/placement
Creatively matching supply and demand: leveraging knowledge of staff/alumni career interests and knowledge of external job openings to match people with potential roles and ensuring all staff have a breadth of opportunities available to them when they leave BCG
When MDPs share external opportunities and key roles, working to find the right profiles from the BCG network for those roles
Continuing to develop and refine ideas to create advantageous placements
Internal Collaboration
Collecting and sharing relevant qualitative and quantitative data with CES teammates and local offices regarding candidates and market trends
Building relationships and awareness with NAMR System Leads, office leadership and local office CS MDPs and teams to identify needs and perspectives, to capture and share best practices, and to assist in implementing new initiatives
Partnering cross-functionally with various BCG people teams (Recruiting, Alumni Relations, Career Development, Learning & Development) to strengthen capabilities, broadening the agenda and driving new initiatives
Work on other special projects and content creation in related to career management, the job search, etc. (ie DE&I focus, industry knowledge, functional expertise, ABM support, etc.)
Programming
Partnering with other members of CES team to share best practices and identify career support themes/trends among departing staff or alumni
Delivering local office Career Services presentations 1-2x per year to ensure the CS offering is communicated and well understood by staff
YOU BRING (EXPERIENCE & QUALIFICATIONS)
Bachelor's degree required, MBA or Masters in a related field preferred
10+ years of prior experience desired in one or more of the following roles: career counselor/coach, client service employee in a high-performance environment, and/or professional search/recruiting
Energetic, with drive, enthusiasm and a natural skill in relationship development
High level of initiative, self-motivation, resourcefulness, patience, and tolerance for ambiguity
Ability to work effectively in a team environment in person and virtually as required
Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with BCG's values and culture
Experience working successfully within a complex matrix structured organization is essential
Strong communication skills and capacity to interact effectively with all staff levels within the organization as well as the ability to represent BCG's brand to a variety of external audiences, including companies and search firms
Comfortable both working in detail and understanding the big picture
A maturity and seasoning that engenders respect and trust from others
High integrity, tact, a positive attitude, and an ability to maintain confidentiality
A stick-to-it-ness and resourcefulness to find and deliver the best outcome
Strong organizational skills and attention to detail
Ability to communicate effectively via PowerPoint
Sound analytical skills
#LI-JS3
YOU'LL WORK WITH
The NAMR Career & Executive Services team is a dynamic, tight-knit team of 19 (Career Coaches, Executive Career Advisors, CES Operations, Alumni). The team consists of three pillars - a central team responsible for management/operations, Career Coaches who service each of BCG's offices across the North American region, and Career Executive Advisors who work primarily with Senior Alumni, Client friends, and BCG Industry Practice Areas. The team is spread across North America and works closely with other people functions, office leadership, and external partners.
ADDITIONAL INFORMATION
COMPENSATION INFORMATION:
Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.
At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members. That's zero dollars in premiums taken from employee paychecks.
All of our plans provide best in class coverage:
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis
Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
This role currently requires 3 days a week in office presence. This provides flexibility the remaining 40% of the work week. This hybrid work plan allows for critically important learning, collaboration, and networking with our colleagues. Specific days in the office are agreed upon by the team.