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Technology Product Manager - DevX Insights

AT Booking.com
Booking.com

Technology Product Manager - DevX Insights

Amsterdam, Netherlands

Booking.com is looking for a Technology Product Manager to join our Developer Experience - Core Platforms department at our Amsterdam headquarters.

Our mission at Booking.com is to create visionary, innovative, and personalized travel experiences for millions of customers all across the world. We want customers to have an amazing experience wherever and whenever they choose: mobile, web, and through partners and 3rd parties.

To make all this possible, DevX needs to provide tools and workflows to make the Developers lives easier with a fast and robust development lifecycle, where there are minimal blockers and disruptions providing Developers with best-of-class platforms to build upon.

It is crucial for DevX to establish trusted relationships with our business units, teams, and Developers (our customers). By understanding the daily pain points our users face, we can effectively bridge the feedback loop between DevX and our customers. This involves gathering requirements from the business and ensuring they are well-informed about timelines and roadmaps. These capabilities will unblock our Developers and remove friction, allowing them to focus solely on the travel product at hand.

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Key Job Responsibilities and Duties:

  • Is the advocate for the team's customers and stakeholders and keeps the track, customers, stakeholders, and the wider business up-to-date with team progress.
  • Engage with customers to determine product needs and success criteria
  • Defines the vision and roadmap (how to achieve it, quarter-per-quarter) for the team.
  • Works with the team to translate user needs into development requirements that drive impact for the business.
  • Using data to inform team priorities and decision making.
  • Owns the ideation, postmortem, prioritization, backlog, and customer feedback loop processes.
  • Guide new features and services from inception to launch while keeping (internal) customers at the center of everything.
  • Measures and reports the team's progress and impact to the business in a transparent and effective way. This includes defining key business and product success metrics, tracking them, and improving upon them.

Role Qualifications and Requirements:

  • At least 2+ years overall experience in Product Management
  • Bonus if you have a coding background
  • Knowledge of Jira tool and agile methodology
  • Excellent communication, collaboration, and influencing skills.
  • Team player with a bottom-up ideation process.
  • An analytical orientation and strong problem-solving skills demonstrated by the ability to structure issues and analyze alternative solutions.
  • Able to understand and formulate meaningful business metrics.
  • Fluent in the English language both spoken and written.
  • Obsesses about the customer and Developer Experience
  • Flourishes in an unstructured environment

Benefits & Perks: Global Impact, Personal Relevance:

pensation but also about benefits. Our Total Rewards strive to make it easier for you to experience all that life has to offer on your terms so that you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

  • Headquarters located in one of the most dynamic and cosmopolitan cities in Europe: Amsterdam.
  • Contribute to a high scale, sophisticated, world-class product and see the real time impact of your work on millions of travellers worldwide.
  • Be part of a truly international fast paced environment and performance driven culture.
  • Full relocation support for you and your family to move to Amsterdam. We have fine-tuned this process by successfully relocating over 300 Technology professionals to Amsterdam in the last year alone!
  • Performance-based company that offers 29 vacation days, career advancement, and lucrative compensation, including bonuses and stock potential.
  • Discount on Booking.com accommodations with the "Booking Deal" including other perks and benefits.
  • Company-sponsored family and social activities to help our employees become integrated with each other and Dutch culture.
  • Diverse and creative colleagues from every corner of the world.
  • Health, life, and disability insurance
  • Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave.
  • Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country).
  • Industry leading product discounts for yourself, friends, and family, including automatic Genius Level 3 status and quarterly Booking.com wallet credit.
  • Free access to online learning platforms, development and mentorship programs, and a complimentary Headspace membership
  • On-site meals, coffee, and snacks, including healthy and vegan options, daily

#ThinkInclusion: Wellbeing & Inclusion at Booking.com:

Inclusion, Diversity, Belonging, Wellbeing and Volunteering (IDBWV) have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

Take it from our Chief People Officer, Paulo Pisano: "At Booking.com, the diversity of our people doesn't just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech."

We will ensure that individuals with disabilities are provided reasonable adjustment to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Client-provided location(s): Amsterdam, Netherlands
Job ID: booking-13398
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Fitness Subsidies
    • Dental Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Family Support Resources
    • Return-to-Work Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • Pension
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Stock Purchase Program
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Work Visa Sponsorship
    • Learning and Development Stipend
    • Professional Coaching
    • Shadowing Opportunities
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Unconscious Bias Training