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Senior Site Reliability Engineer I

AT Booking.com
Booking.com

Senior Site Reliability Engineer I

London, United Kingdom

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we can empower everyone to experience the world.

We're a truly global e-commerce company, with business operations in nearly every country and city on the planet. And we want to make it easy for everyone, anywhere in the world, to pay for their travel or do business with our platform - whenever and however it's convenient for them.

API Gateway Team

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As we create a Booking.com API ecosystem with more decoupled services, we will standardize and simplify the API publishing and consumption model so our developers can deliver services faster and more easily. The API gateway platform for private and public cloud applications simplifies the architecture for creating, securing, and operating API driven services.

About being a SRE at Booking.com

The core premise for the Booking SRE lies in treating operational issues as a software problem. We code our way out of problems where operations are concerned addressing availability, scalability, latency, and efficiency challenges within the vast infrastructure here at Booking.

As a member of one of the 6 Developer Experience teams, you will be given the freedom to make relevant and measurable improvements impacting millions of people. You will be working in one of the biggest e-commerce companies in the world, driving development for a whole tech organization of over 2.5k people!

Key Responsibilities:

  • Design, develop and implement systems software that improves the stability, scalability, availability and latency of the Booking.com products;
  • Take ownership of one or more services and have the freedom to do what is best for our business and customers;
  • Solve problems occurring with our highly available production systems and build solutions and automation to prevent them from happening again;
  • Build effective monitoring to supervise the health of your system, and jump in to handle outages;
  • Build and run capacity tests to manage the growth of your systems;
  • Plan for reliability by designing systems to work across our multinational data centers;
  • Develop tools to assist the product development teams with optimally deploying 1000s of change sets every day;
  • Be an advocate of engineering best practices;
  • Share the on-call rotation and be an escalation contact for incidents:
  • Contribute to Booking.com's growth through interviewing, on-boarding, or other recruitment efforts.

Required Skills:

  • Solid experience in at least one programming language.
  • Experience with building, operating and maintaining scalable distributed systems, and with operations automation;
  • Experience with Infrastructure as Code technologies;
  • Knowledge of cloud computing fundamentals;
  • Proven foundation in Linux administration and troubleshooting;
  • Understanding of Service level agreements and objectives;
  • Additional experience in OpenStack, Kubernetes, Networking, Security or Storage is desirable;
  • Monitoring / observability technologies like Prometheus, Graphite, Grafana, Kibana, Elasticsearch are a plus;
  • Good interpersonal skills
  • Proficient command of the English language, both written and spoken

What we Offer:

We are a performance-based company that offers career advancement and lucrative compensation, including bonuses and stock potential. We also offer what we call the "Booking Deal" with other competitive perks, flexibility and benefits. The Technology department has monthly hackathons, training and attends/speaks at global conferences.

We value Diversity of all types and in an open, multifaceted workplace. This has been a pillar at Booking.com since day one, and something we continue to strongly believe in and build today.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Client-provided location(s): London, UK
Job ID: booking-12978
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Fitness Subsidies
    • Dental Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Family Support Resources
    • Return-to-Work Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • Pension
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Stock Purchase Program
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Work Visa Sponsorship
    • Learning and Development Stipend
    • Professional Coaching
    • Shadowing Opportunities
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Unconscious Bias Training