About Booking.com
At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.
Role Description:
You will be supporting the team in Bulgaria & will be responsible for steering their teams towards increasing business results to achieve team metrics and company targets. Responsible for driving operational excellence amongst their team by fully understanding all aspects of local operations to improve efficiency. Responsible for directly leading the account management team by focusing on talent development and coaching. Fully proficient in applying well-developed knowledge of commercial methods.
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Key Job Responsibilities and Duties:
- You'll lead and develop our team of experienced account managers and executives to achieve both team and individual objectives
- Driving the development of team members, using frameworks and tools to empower the team
- Maintain positive relationships with our most high-value partners to achieve targets and growth
- Participate in various partner events with the objective to support business results.
- Being the market authority on the industry by understanding the spectrum of the competitors and the landscape of partners
- Reviewing team targets' pace to ensure meeting business goals by guiding and mentoring the team in planning and prioritizing
- Being the authority on the operational side to drive efficiency and effectiveness
Role Qualifications and Requirements:
- Solution oriented and driven with extesnive experience in a similar position
- Strong work ethic; self-directed and resourceful
- Proven track record of leading cross-functional teams in an international environment
- Proactive, flexible and capable of working independently as well as managing a team
- Excellent Analytical, interpersonal & commercial skills
- Proficient in English and Bulgarian
- Travel for work to the market for up to 50% of the time
This is a hybrid role that must be based in Sofia (two to three days spent in our fantastic office in Sofia, others could be remote and/or working in clients' locations - depending on the market needs)
Benefits & Perks: Global Impact: https://careers.booking.com/our-benefits/
Booking.com's Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
- Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit
Diversity, Equity and Inclusion (DEI) at Booking.com:
Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
Take it from our Chief People Officer, Paulo Pisano: "At Booking.com, the diversity of our people doesn't just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It's a place where you can make your mark and have a real impact in travel and tech."
We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Application Process:
This section should provide:
- Let's go places together: How we Hire
- This role does not come with relocation assistance.
Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive
Pre-Employment Screening
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.