Director Regulatory Compliance & Risk Management

The Director Regulatory Compliance & Risk Management is a leadership role within Booking.com's Compliance & Ethics function, responsible for a portfolio of compliance programming relating to the regulatory landscape in which we operate. The Director will build, operationalize and oversee regulatory compliance and end to end risk management of the company must do regulations, including the Digital Markets Act and Digital Services Act; manage the risk management and regulatory compliance functions; and lead a team of lawyers and risk managers. The Director Regulatory Compliance will be charged with continuously strengthening and overseeing the identification, assessment of key regulations, and driving controls and processes to mitigate risk in key regulatory areas. As such, a hands-on approach to innovation and implementation is indispensable.

• Program Development:
  
  
  • Stand up a re-envisioned regulatory compliance and risk management program within the Compliance & Ethics function;
  • Create governance and operational structure for regulatory compliance and risk management at Booking.com;
  • Promote regulatory programs through impactful communication plans; serve as principal point of contact for regulatory issues arising within the Regulatory Change Management Program;
  • Establish a risk program/full risk cycle in the Legal Public Affairs Department, including modeling risk assessments, conducting evaluations, reporting, and presenting risk profiles to the Chief Legal Officer, the Chief Compliance Officer and other senior leaders;
  • Work closely with Risk & Controls to certify that the Enterprise Risk Assessment includes legal and compliance medium and high risks and establish appropriate technology platforms to support compliance risk assessment efforts.
• Regulatory Expertise:
  
  
  • Exercise and leverage experience with legal and risk concepts relating to high risk regulatory compliance areas to successfully deliver programs across various compliance topics, i.e. - Anti Bribery & CorruptionDigital Services Act;
  • Provide legal counsel and compliance oversight to strategic projects/initiatives and new products, for example, ethical use of data guidelines or consumer terms of service;
  • Act as the principal point of contact for departments or functions handling inquiries for regulatory authorities and coordinate internally the company's response to same;
  • Stay abreast of relevant regulations and corporate enforcement trends and develop a mechanism for communicating same to key stakeholders.
• Risk Management:
  • Lead the expansion and establishment of a compliance monitoring and audit function in concert with existing audit and risk control functions within the company;
  • Work with SMEs and others to continually assess regulatory risk exposures and to develop and implement remediation or controls enhancement plans - including developing and maintaining a mechanism for monitoring regulatory developments in high-risk areas
  • Develop and implement a new program for compliance risk assessment and management (including development of best practices and guidelines), while delivering on the Booking Holdings risk assessment KPIs;
  • Oversee annual LPA risk assessment and remediation plan; monitor and test the implementation of remediation plan;
  • Contribute to the development of training materials to address emerging risks and challenges;
  • Develop appropriately tailored policies and protocols to address the various regulatory regimes to which the company is or may become subject;
  • Partner effectively with business leaders and stakeholders to obtain appropriately balanced outcomes considering commercial sensitivities while protecting brand reputation and minimizing regulatory risk;
  • Liaise with legal counsel and relevant departments to determine overall risk and control owners and existing mitigation;
  • Prepare and present detailed reports and risk assessment of the organization's internal controls for internal and external stakeholders, including internal and external auditors, Human Resources, Investigations, RIsk & Controls and/or senior management.
• Leadership:
  • Lead the development and execution of strategic plans for regulatory compliance and risk management, ensuring alignment with Booking.com's overall business objectives. This includes anticipating key legal challenges and proactively designing innovative solutions to integrate complex business initiatives and new legislation;
  • Drive team growth, development, and effectiveness by mentoring and developing compliance professionals within the function, ensuring alignment with the strategic priorities of the business

• Compliance & Ethics, including Chief Compliance Officer
• Legal & Public Affairs, including CLO and LPA ELT
• Global Internal Audit
• Risk & Controls
• Senior Management/Leadership Team
• HR

• Active admission to practice law in at least one relevant jurisdiction
• Experience leading a regulated compliance program or a regulatory area strongly preferred
• Experience with direct or principal engagement with regulators or other supervising authorities
• Experience building and running controls management programs including establishing governance documentation and auditability.
• Direct and principal engagement with internal and external auditors
• Knowledge and experience in conducting and applying risk assessments
• Familiarity with the Committee of Sponsoring Organizations of the Treadway Commission (COSO) framework.
• Demonstrate excellent managerial, leadership, and coaching skills to effectively manage team priorities.
• Adaptable: Has openness to new ideas, is a "quick-read" for changing situations and balances long-term view with short-term actions.
• Analytical with the ability to "think big" and simultaneously understand and appreciate the details necessary to operationalize strategy and goals
• Self-starter with high energy and drive; fast paced and results driven; forward thinking.
• Proactive, with the ability to quickly respond to issues at hand; able to prioritize effectively; entrepreneurial.
• Highly flexible, pragmatic and adaptable
• First class communication skills - verbal, written and listening.