We're seeking a talented individual to join our Service Delivery team. This role is Pittsburgh, PA, United States Work from Office.

In this role, you'll make an impact in the following ways:

• Provides support in the execution of check processing, as well as preparing and producing customers work. Research differences in check processing and performs accelerated settlements and reconcilements. Research errors thoroughly, logs information and makes appropriate updates in the system, including issuing a credit or debit to a corporate account. Independently gathers information and works with customers to determine action that require decision-making capabilities.
• Performs an accelerated level of settlement and reconcilement procedures. Leverages a strong understanding of the Cash Management processes and equipment. May receive guidance from more experienced staff and escalates issues following a regulated escalation process, as needed.
• Begins to communicate with corporate clients and stakeholders to discuss pay or no pay decisions and performs adjustments.

To be successful in this role, we're seeking the following:

• High school/secondary school or the equivalent combination of education and experience is preferred.
• 3-5 years of total work experience preferred.
• Experience in financial services preferred.

At BNY Mellon, our inclusive culture speaks for itself.

Here's a few of our awards:

• Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
• Bloomberg's Gender Equality Index (GEI)
• Best Places to Work for Disability Inclusion , Disability: IN - 100% score
• 100 Best Workplaces for Innovators, Fast Company
• Human Rights Campaign Foundation, 100% score Corporate Equality Index
• CDP's Climate Change 'A List'

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

EEO Statement:

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.