Overview
Lead Representative, Client Processing
Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.
With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
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We're seeking a future team member for the role of Lead Representative, Client Processing to join our EMEA Operations team. This role is located in Pune, Maharashtra
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In this role, you'll make an impact in the following ways:
- Excellent communication skills (written and verbal)
- Strong knowledge of Capital markets, Corporate Actions & Common Depository would be preferred
- Should possess strong business acumen and grasping skills to quickly understand the process, its requirements and deliver at the earliest
- Excellent team management skills
- Should have a minimum tenure of 24 months as an Analyst
- Should possess strong analytical skills and be able to work independently
- Implement appropriate measurements and necessary controls to ensure process exceeds service level requirements
- Responsible for the adherence to the quality control measures and procedures that have been developed for the process
- Must be able to work under pressure and should adhere to extremely strict guidelines/deadlines
- Solid knowledge of quality tools with strong orientation towards business process improvement & efficiency
- Should have good knowledge of MS Office tools
- Understands key risk indicators or audit issues and acts upon them, as appropriate thereby managing Risk Competency
- Timely and accurate updation and governance of MIS / Dashboard / Document Retention
- Creating regular reports/Dashboard for the process.
- Complete administrative duties within prescribed and agreed upon time frames
- Lead in BR testing and related activities and report results (local/regional and CMS updation)
- Imparting process training to the new joiners (process training, ramp up, accreditation and go-live).
- Working in a stringent deadline driven environment with the ability to manage pressure and changing work environment.
- Participate in Audits / ISO / Control / Review
- Graduate
- Should have a minimum tenure of 24 months as an Analyst
- Good communications skills
- Experience in Bond market preferred
- Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
- Bloomberg's Gender Equality Index (GEI)
- Human Rights Campaign Foundation, 100% score Corporate Equality Index
- Best Places to Work for Disability Inclusion , Disability: IN - 100% score
- 100 Best Workplaces for Innovators, Fast Company
- CDP's Climate Change 'A List'
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.