Overview
JOB POSTING TITLE - Operations Middle Office
Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.
With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
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We welcome you to apply! When applying to this general posting, our expert BNY Mellon Talent Acquisition Team may also review your resume for consideration across other open roles within the company.
We're seeking future team members for our Middle Office Operations with roles located in Pune & Chennai in HYBRID positions.
You'll make an impact in the following ways:
- Manages a medium to large-sized team or multiple small teams. Handles any/all aspects of client accounts, handling correspondence, transaction processing, payments, problem resolution, Management reporting & oversight
- Responsible for the financial and human resources for the unit and ensures assigned teams are operating effectively to meet unit goals and objectives.
- Serves as a top level of support for external clients who were not able to have problems resolved at a lower level.
- Manages and provides leadership to assigned personnel along with providing technical and advisory guidance.
- Ensures the volume of work produced meets product/service standards and exceeds quality standards and is properly reviewed and documented.
- Lead ops process improvement outcomes to improve the experience for all stakeholders and clients
- Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.
- Provides input into departmental budgets and planning. May develop business plans for team/group operations.
- Increase Risk and Control awareness including - cyber, fraud, culture and conduct in Operations and responsible for risk mitigation and remediate gaps in risk & control.
- Interacts with Tech partners, client & product services and other operating units to make certain that deliverables and expectations are met or exceeded.
- Foster a flexible work environment where engagement, advancement and mobility are made possible through robust avenues for career development.
- Bachelor's degree or the equivalent combination of education and experience is required.
- 13-18 years of total work experience in Middle Office/Derivatives/Collateral Management with at least 5-7 years in management.
- Strong communication skills.
- Inclined to continuously improving ops process via digitization, process re-engineering, agile, RPA, other solutions
- Elevate People experience - Staff welfare and Engagement, Talent retention, Career progression, Hiring right talent
- Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
- Bloomberg's Gender Equality Index (GEI)
- Best Places to Work for Disability Inclusion , Disability: IN - 100% score
- 100 Best Workplaces for Innovators, Fast Company
- Human Rights Campaign Foundation, 100% score Corporate Equality Index
- CDP's Climate Change 'A List'
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.