About this role
About BlackRock
BlackRock's purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals.
About Client Experience
Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 4 key pillars:
1. Client Experience Delivery, client-facing teams orchestrating all aspects of service delivery, and onboarding teams bringing new business onto our platform,
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2.Wealth, differentiated capability for both Whole Portfolio and Wealth clients & products, respectively,
3.Client Experience Operations, core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and
4.Client Experience Transformation, accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, business and change management
Role Overview
The Dynamics Solution Center sits within the CX Transformation pillar. We are seeking a highly-organized and collaborative Scrum Master to oversee the development and all related activities for our Microsoft Dynamics platform evolution. The Scrum Master will facilitate daily stand ups, handle sprint planning, and resolve blockers within the team. The ideal candidate should be well-versed in agile methodologies and scrum techniques, with excellent communication and team leadership skills. Ultimately, the Scrum Master should be able to foster a collaborative and transparent environment, ensuring the team's progress towards the set goals.
Role Responsibilities:
- Facilitate daily scrum, sprint planning, sprint demo, and retrospective meetings.
- Plan and assist with the implementation of Scrum frameworks and Agile principles.
- Ensure the team adheres to Scrum theory, practices, and rules.
- Help the team to avoid or navigate roadblocks and interferences that may hinder project progress.
- Facilitate discussions, decision-making, and conflict resolution among the team members.
- Work with the Product team, especially on backlog refinement and maintaining the product backlog.
- Monitor project progress and performance, creating visibility of and reporting status to stakeholders.
- Assess the Scrum maturity of the team and organization and coach them to higher levels of maturity.
- Ensure a conducive environment for the team, enabling members to work efficiently and effectively.
Required Skills and Qualifications:
- Strong understanding of Agile methodologies
- Experience in implementing, customizing, and integrating Microsoft Dynamics 365 solutions
- Proven ability to lead Agile teams, foster collaboration, and empower team members to be self-organizing
- Excellent communication and team leadership skills
- Ability to effectively manage conflicts and remove obstacles that might hinder the team's progress
- Experience working in a global team across many time zones and cultures
- Familiarity with tools like Bright Idea, ADO and Smart Sheet for tracking progress and managing dependencies
- Experience working in a fast-paced, dynamic environment
Preferred Skills and Qualifications:
- Certified Scrum Master (CSM) or SAFe Scrum Master (SSM) certification
- Knowledge of Microsoft Dynamics architecture and deployment process
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.