About this role

Alternatives Client Platform ("ACP") supports the coordination and administration of the investor communication programmed to ensure a best in class client experience for BlackRock's Private Markets investors. This team is responsible for a wide range of activities, including production of client & fund reports, marketing collateral and presentations, maintaining platform data and analytics and the roll out of new technologies to create a scalable platform. We are seeking a high-energy, self-motivated individual to support the team. This individual must be comfortable working in a fast-paced environment, responsible for managing multiple deliverables and tasks concurrently. The role represents an opportunity to learn Alternatives asset classes and grow your career at BlackRock, the pre-eminent global asset manager.

• Direct Lending;
• Growth Lending;
• Opportunistic Debt;
• Real Estate Debt

• Coordination of production of formal quarterly reporting packages by leveraging portfolio-level and market updates from portfolio managers, asset managers and fund administration teams across a variety of BlackRock Alternatives businesses
• Contribute to quarterly investor templates - review and distribution
• Prepare market review write ups including market outlooks for segments in credit markets

• Data room management
• Maintenance of standard RFP answer library in Responsive
• RFP production in conjunction with Product Strategy
• Coordination of bespoke client due diligence requests
• Completion of industry surveys and consultant questionnaires

• Maintain and update product pitchbooks and other standard marketing collateral with platform level data
• Submit materials through the central compliance system, and address follow-ups
• Quarterly update of performance and track record information as required
• Work closely with senior IR professionals to ensure meeting follow-ups are completed

• Oversee BAU and proactively address service issues including:
  • Showcase experience by handling complex ad hoc client requests, both quantitative and qualitative, in relation to the impact of the financial market developments on portfolio performance and positioning
  • Coordination of Annual LP event planning and preparation of materials in partnership with Product Strategy
  • Coordination and preparation of fund webcasts in partnership with Product Strategy
  • Preparation and coordination of formal investor communications in partnership with Product Strategy

• Support and investigate technology and process options to scale and automate routine client service activities
• Drive projects to enhance productivity through technology and process re-engineering

• BA/BS required
• Fluency in written and spoken English is essential
• Persuasive and polished written and oral communication skills
• Strong interpersonal skills with ability to communicate effectively at all levels
• Meticulous attention to detail
• High proficiency in Excel, with ability to manipulate data in a spreadsheet
• Proficiency in Word and PowerPoint, with ability to create marketing slides
• Analytical ability to synthesize information and summarize issues
• Desire to learn the investment management industry
• 0-3 years of experience (analyst); 3+ years of experience in financial services (associate)

• Able to thrive in a culture of excellence, innovation, communication, and accountability, where all members of the team are motivated to go above and beyond, and think globally and creatively

• Constantly seeking better ways to do things and ability to challenge status quo
• Able to multi-task and work in a fast-paced environment
• Proven team player with strong interpersonal skills
• Able to appropriately prioritize.
• Self-directed and feel comfortable asking questions and taking the initiative to get projects completed accurately and on time.
• Client service focused as this position will communicate directly with sales teams, consultants and clients, in person, via phone and email on a regular basis.
• Collaborative and who value and respect input from others
• Able to work under tight deadlines and conflicting priorities
• Keen to learn about private markets in one of the fastest growing business areas of BlackRock
• Flexible and adaptable to thrive in a dynamic and changing environment
• Organised with a hands-on approach and a 'can-do' attitude
• Understand the risk environment within the department - promote risk awareness, assessment, and control