Get to Know Us:
It's fun to work in a company where people truly believe in what they're doing!
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
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Work, Play and Grow at BlackLine!
Make Your Mark:
The Sr Sales Operations Manager will partner with EMEA Sales Leadership to drive successful strategy and execution as well as driving operational excellence and improvements for the GTM functions. You will be responsible for working with Sales Leaders and various Department Leads to help develop, deploy and enforce the processes, procedures, tools and other items necessary to ensure consistency and maximum efficiency across the region. This function is responsible for driving sale strategy and planning, deliver strategic analysis to Sales Leadership, and instill operational consistency to the region. This role will partner with Sales, Finance, Marketing, Legal and other GTM teams to implement strategic business priorities, support revenue growth, improve sales efficiency, and make a large impact in the region.
You'll Get To:
- Serve as the trusted business partner to the EMEA Sales leaders by defining, evolving, implementing and supervising sales strategies, business initiatives, operational plans, sales tactics, and processes that scale
- Partner with senior sales leadership and cross-functional collaborators to drive alignment, facilitate sales execution, and evolve the organization's strategy and GTM plan
- Drive and help implement the annual GTM planning process including business plan development, FY and long-range modeling, revenue growth projections, HC planning, and territory planning
- Support and improve forecasting process (FY, long-range, and weekly modeling)
- Lead executive analyses, strategies, and results (e.g. QBR, All-Hands)
- Build the operational cadence and provide visibility and performance tracking to the business (health of business reviews, sales efficiency and productivity key performance metrics, dashboards)
- Partner with sales leaders to create, drive and improve key operating initiatives such as global ROE changes, regional collaborations, performance scorecard, Marketing and BDR Funnel visibility and etc.
- Proactively finds opportunities to improve/automate current sales process pain points and partner with global team to ensure that EMEA team has a voice on the table to implement significant process improvements and increase sales productivity.
- Become the expert on sales quoting process in Salesforce. Provide training on executing sales process and methodology, supporting new sales reps as well as tenured reps in their ability to navigate a very complex internal CRM systems from quote generation, deal desk support to closing deals.
What You'll Bring:
Education: University Degree preferred
Technical/Specialized Knowledge, Skills, and Abilities:
- Salesforce
- Excel
- Tableau
- Microsoft Office
We're Even More Excited If You Have:
- Minimum 8 years of relevant experience with a mix of strategy and GTM operation roles.
- Experience in an analytics-heavy environment, working within software or SaaS strongly preferred.
- Experience leading teams directly or cross-functionally, influencing senior leadership, and managing multiple projects with demanding deadlines, changing requirements, and limited resources.
- High tolerance for ambiguity and complexity while being efficient with limited resources.
- Proven experience organizing and directing multiple teams and departments.
- Demonstrated ability to be a self-starter.
- Extremely versatile, dedicated to efficient productivity.
- Strong leadership skills required. Must be able to inspire confidence and foster teamwork and a shared vision among teams.
- Critical thinking and creative problem-solving skills are a must.
Thrive at BlackLine Because You Are Joining:
- A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
- A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
- A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.
BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.