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Senior Site Reliability Engineer

AT BlackLine
BlackLine

Senior Site Reliability Engineer

Bangalore, India

Get to Know Us:

It's fun to work in a company where people truly believe in what they're doing!

At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.

Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.

Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.

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Work, Play and Grow at BlackLine!

Make Your Mark:

We are seeking an experienced Senior Site Reliability Engineer (5yrs - 10yrs) to lead the development of new Cloud native tools and services with extensive experience with deploying and monitoring Infrastructure as code (IAC),

In this role, you will lead architecture, design, build, and manage physical data structures designed for flexibility, scalability and resiliency to support current and future business needs of all the Blackline Accounts Receivable products and initiatives in automated, repeatable way. Your role encompasses aspects of capacity planning, technical project execution, performance monitoring, site reliability, security and software engineering.

Tools and services built by Cloud Engineering will provide the cloud native foundation for future Blackline Products and Services. You will also design, build, and maintain processes and components of a data pipeline to support analytics, focusing on data quality and governance, pipeline performance, and best practices for democratized data access. You will also collaborate and influence across partner teams on design and architecture with our IAC principles and make recommendations for improvements.

If you're an expert in DevOps principles, Containers, Event driven technology, traditional data warehousing, ETL and/or big data pipeline and processing, you're exactly who we're seeking. Technical capabilities aside, if you're a self-starter who's comfortable with ambiguity, able to think big without overlooking minute details, and who thrives in a fast-paced environment, you're perfect for our team.

You'll Get To:

  • Design and build Blackline's cloud infrastructure platforms using infrastructure as code methods to accelerate software engineering and data science teams ability to deliver new products and services

    - Design and build cloud tools that democratize access to the cloud in order to accelerate software engineering and data science teams ability to deliver new products and services

    - Improves the BlackLine SaaS service experience by discovering and highlighting optimization opportunities with existing code or architectural design to address application availability, performance, observability, efficiency, and security challenges.

    - Develops tools and systems to automate the identification, analysis, and remediation of application events, infrastructure issues, or requests.

    - Ensure compliance with centrally defined Security and with Operational risk standards (E.g. Network, Firewall, OS, Logging, Monitoring, Availability, Resiliency)

    - Build and support continuous integration (CI), continuous delivery (CD) and continuous testing activities

    - Support non-functional requirements such as serviceability, supportability, logging, Monitoring and alerting etc.

    - Ensure good Change management practice is implemented as specified by central standards.

    - Provide impact assessments where requested for changes proposed on Microsoft Azure core platform

    - Take part in Release Management activities, including rota for deployments to Production on Sundays (with time off in week provided)

    - On rotational on call basis provide out of business hours support as part of our 24 x 7 coverage

What You'll Bring:

  • Bachelor's or master's degree in computer science or related field of study.
  • Exposure to Azure DevOps, proven track record and experience with support of Enterprise Azure SAAS (.Net applications) applications hosted in app service plans - Serverless App services and Function apps, Observability tools , Application insights, exposure to KQL , New Relic with monitoring of Azure services. Scripting - PowerShell and Azure CLI, YAML

    Track record of Customer incidents and RCA to support customer during outage.

    Release management via Azure DevOps

We're Even More Excited If You Have:

  • Experience with various file formats such as JSON, Avro, and Parquet.
  • Experience with event-driven architecture/systems and messaging platforms.
  • Experience with Hive, open-source / data bricks delta lake or Iceberg or Hudi
  • Experience with Google Cloud or a similar cloud provider.

Thrive at BlackLine Because You Are Joining:

  • A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
  • A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
  • A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.

BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.

Client-provided location(s): Bengaluru, Karnataka, India
Job ID: blackline-4533-en-us
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Snacks
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led