About the role
We're looking for a Manager of Solutions Consulting with a proven leadership background to join our fast-paced, high-energy Solutions Consulting team. The Manager of Solutions Consulting is responsible for guiding and mentoring a group of PreSales Solutions Consultants as they partner with the sales teams to present Blackbaud's solutions in a compelling, valued-based approach to prospects and customers as a part of the sales process. The ideal candidate is passionate about the Solutions Engineer's role in driving sales success, liaises effectively across the organization at all levels, is detail and process oriented, effective at negotiation with diplomacy and tact, and above all takes pride in the growth and development of their team members.
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What you'll do
- Lead a team of Solutions Consultants in support of sales pursuits across vertical market groups in the US and Canada
- Oversee the day-to-day operations and resource management of your team, such as opportunity, project, and account assignment of Solutions Consultants, as well as resolution of scheduling conflicts
- Lead all aspects of people management, including recruiting, hiring, coaching, training, regular 1:1s and performance reviews
- Advise Solutions Consultants (and sales, sales managers, overlays) on pursuit strategy, maintaining oversight on SC opportunities, particularly Gold level and higher deals
- Reporting and Analysis: monitor team performance against key metrics, including sales performance, activity distribution and capacity planning
- Build strong relationships and work collaboratively with partner groups, including Sales, Marketing, Product Management, and Customer Operations
What you'll bring
- Strong people-centric mindset, prior management experience preferred
- 5+ years' experience in Solutions Consulting within SaaS
- Prior knowledge or experience working with Blackbaud products and of the nonprofit industry strongly preferred
- Highly effective listening and critical thinking skills
- Excellent communication and presentation skills
- Strong organizational, project management and time management skills
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Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
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The starting base salary and annual proposed commission is $140,900.00 to $179,900.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations.
Benefits Include:
- Medical, dental, and vision insurance
- Remote-first workforce
- 401(k) program with employer match
- Flexible paid time off
- Generous Parental Leave
- Volunteer for vacation
- Opportunities to connect to build community and belonging
- Pet insurance, legal and identity protection
- Tuition reimbursement program