Responsibilities

• Support the development and implementation of strategies and frameworks for knowledge capture, curation, synthesis, and dissemination.
• In collaboration with REFS and Activity leadership, lead the compilation, curation, and cataloging of knowledge management products for easy access/sharing across the Bureau and across the Agency.
• Support REFS in monitoring and evaluating knowledge management-related analytics, helping REFS use this information to inform future knowledge management approaches and better understand user needs and behaviors.
• Lead the documentation and dissemination of information and lessons learned, good practice, development challenges, and opportunities related to the work of REFS.
• Lead the development of knowledge products e.g., learning briefs, case studies, research findings and other technical products) and the creation of data-driven visualizations (e.g., infographics, story maps) for internal and external audiences.
• Support the development and implementation of learning agendas across REFS following parameters set by the Bureau for Planning, Learning and Resource Management (PLR).
• Engage with REFS implementing partners and key stakeholders to capture and curate content for knowledge management purposes to facilitate decision-making, learning, and adaptive management.
• Manage and facilitate internal and external knowledge sharing events such as seminars, workshops, webinars, online discussions, or in-person events, as needed.
• Provide leadership for efforts to determine how new technology such as Natural Language Processing, Large Language Models, and Artificial Intelligence can be employed to improve knowledge management activities.

Qualifications

• Bachelor's Degree plus at least five years of relevant experience
• Experience with knowledge management and organizational learning working on complex international development programs, preferably in the sectors of agriculture, environment and/or food security.
• Expertise in developing and implementing a wide range of knowledge management and organizational learning activities, including knowledge products, website content management, knowledge sharing events, peer-to-peer learning, and learning agendas.
• Experience developing knowledge management strategies and systems in International Development contexts
• Demonstrated experience in both strategic planning and adaptive management, including the principles of Collaborating, Learning, and Adapting (CLA).
• Experience with online and face-to-face approaches (e.g. workshops, webinars) to knowledge management and learning.
• Comfortable with a variety of web-based technologies, including websites and collaboration software.
• Experience working with clients to evaluate KM needs, identify opportunities to improve KM systems, processes, and culture, and implement recommendations.
• Excellent communication and interpersonal skills with evidence of ability to establish strong working relationships with diverse stakeholders.
• Self-motivated and able to work with minimal supervision
• Ability to work as part of a cross-cultural team with a high degree of sensitivity and cultural competence.
• Willingness and ability to travel domestically and internationally up to 10%.
• Must be able to obtain Public Trust security clearance.

Preferred qualifications

• Master's Degree
• Familiarity with USAID’s Global Food Security Strategy.
• Experience working on USAID-funded projects, preferably in the sectors of agriculture, environment, and/or food security.