Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Product Designer

AT BitGo
BitGo

Product Designer

Palo Alto, CA
BitGo is the leading infrastructure provider of digital asset solutions, offering custody, wallets, staking, trading, financing and settlement out of regulated cold storage. Founded in 2013, BitGo is the first digital asset company to focus exclusively on serving institutional clients.BitGo is dedicated to advancing a digital financial services economy that is borderless and accessible 24/7. With multiple Trust companies around the world, BitGo is the preferred security and operational backbone for more than 1,500 institutional clients in 50 countries, including many of the world’s top brands, cryptocurrency exchanges and platforms. BitGo also secures approximately 20% of all on-chain Bitcoin transactions by value and is the largest independent digital asset custodian. For more information, please visit www.bitgo.com.

Want more jobs like this?

Get jobs in Palo Alto, CA delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

We are looking to hire a full-time Product Designer, reporting to our Head of Design, to help build the future of BitGo’s Wallet Services. You will help develop novel features for our platform starting with definition and vision through to execution and launch. You are a passionate user advocate and able to balance business goals with proven user needs. You will need to be self-motivating and able to excel at juggling multiple projects in a startup environment. This is an opportunity to join a bold and passionate team working on unique product challenges that will shape the future of decentralized finance services. This role will require being full-time onsite at one of our Bay Area offices in San Francisco or Palo Alto to support collaborative team dynamics and innovative problem-solving

Responsibilities

  • You will lead digital product design projects from research to conception to launch
  • Participate in all aspects of the design process (research, ideation, design, and user testing)
  • Convey user needs through personas, journey maps, user flows, wireframes, and prototypes
  • Organize and lead workshops, design reviews, user interviews, and internal lessons
  • Collaborate with multidisciplinary teams and advocate for design excellence
  • Maintain and evolve toolkits, design systems, and brand collateral 
  • Contribute to the overall growth, productivity, and culture of the BitGo design team

Qualifications  

  • 5+ years of experience designing web-based and mobile software
  • Deep understanding of the product design process, design thinking, design tools, and methodologies
  • Ability to build user empathy and translate business understanding into beautiful, intuitive designs
  • Humble yet able to defend design decisions using data, a solid design philosophy, and creative process
  • A knack for visualizing complex data or user processes through diagrams and elegant interfaces
  • Strong command of layout, iconography, typography, and information architecture
  • A passion for exploring new design methods, processes, tools, and emerging technologies
  • Portfolio showcasing case studies and process behind your design solutions

Nice to have:

  • Experience working in and passion for digital assets and Web3 technologies 
  • Participate in the greater design community through speaking, writing, hosting events, and showcasing work
  • Knowledge of front-end development languages such as HTML, CSS, JavaScript, React, etc.
  • Experience building UI libraries and managing design systems


Not all applicants will have skills that match a job description 100%. BitGo values diverse experiences in all industries. We are consistently looking for people with different perspectives.

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Here are some of the benefits* of working at BitGo:

  • Competitive base salary, bonus and stock options
  • 100% company paid health insurance for employee, partner and dependents
  • Up to 4% 401k company match
  • Paid parental leave, Paid vacation
  • Free commuter/parking pass; 5 min from Caltrain
  • Free custom lunches, dinners and snacks 
  • Computer equipment and workplace furniture to suit your needs
  • Great colleagues and inspiring startup environment
  • *Benefits may vary based on location 

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.

Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $140,000 - $170,000 USD base salary. Equity, an annual performance bonus and the benefits outlined below are also a part of this role's package.

Client-provided location(s): Palo Alto, CA, USA
Job ID: 7749040002
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Some Meals Provided
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
  • Financial and Retirement

    • Performance Bonus
    • Company Equity
    • 401(K) With Company Matching
  • Professional Development

    • Lunch and Learns

Company Videos

Hear directly from employees about what it is like to work at BitGo.