Job Description

About this role

The Sr Manager, Medical Information - Rare Disease is primarily responsible for responding to Medical Information inquiries by creating associated Standard and Non-Standard materials. The position functions in an across-the-globe capacity (beyond that of the typical Local or Global Medical structures). As such, being part of this team means working in an environment with very high operational, scientific, regulatory and compliance-related complexities. This role has secondary responsibility to represent Medical Information as part of cross-functional communication teams. Medical booth staffing at scientific congress meetings is also within the remit of this role.

What You’ll Do

• Create responses to unsolicited Medical Information inquiries.
• Proactively create Standard Responses for use by the frontline contact center.
• Training the contact center and the broader Medical team on therapeutic area-specific Medical Information content and processes.
• Monitor trends in Medical Information data and communicate actionable insights to stakeholders.
• Support audit readiness activities.

Who You Are

You are someone with an excellent understanding of scientific content along with its subsequent clinical application. You have strong attention to detail and are operationally savvy. You have a natural curiosity for continued learning with the ethics and drive to hold yourself and your work to high quality standards. You enjoy being part of a team with the understanding that together we make the function better. You are passionate about patients!

Qualifications

Required Skills

• Advanced clinical and scientific understanding and training (e.g. PharmD, MD, PhD, NP, etc. required.)
• 3+ years of Medical Information experience in a Global or Worldwide capacity within the pharmaceutical industry required.
• Strong attention to detail required.
• Proficient in analyzing large amounts of data while being able to pull the clinically relevant points.
• Capability to prioritize among many competing deliverables under time constraints.
• Understanding of and adherence to regulatory policies governing scientific interactions with physicians and patients.
• Excellent decision-making and problem-solving skills required.
• Strong collaboration and communication skills required.
• Growth mindset and ability to stay calm under pressure.
• Written and verbal proficiency in English required.

Preferred Skills

• Proficiency in a second language.
• Prior industry experience in a post-marketing setting.
• Clinical or scientific experience in Biogen’s therapeutic areas.

Additional Information

The base compensation range for this role is $131,000 - $212,000. Base salary is determined by a combination of factors including, but not limited to, job related years of relevant experience, internal equity, and location of the job. Additionally, this role is eligible for participation in Biogen’s LTI grants and other incentive programs. Biogen offers a full range of benefits that include medical, dental, life, long and short-term disability insurances, vacation, end-of-year shutdown, and 401K participation and matching contributions.

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.