Intern, Knowledge and Content Management

Job Description

This application is for a 12-week internship role from June - August 2025. Resume review begins in February 2025.

The Corporate Quality Knowledge and Content Management team is responsible for developing and delivering the strategies, methods and tools used to identify, capture, manage, store, and deliver all information assets (knowledge, content, and records) related to organizational processes within Pharmaceutical Operations and Technology (PO&T).

Position Description

The Knowledge and Content Management (KCM) Intern assist with promoting knowledge sharing and effective content management throughout the organization's operational business processes and systems.  The scope for this position will deal mainly with process and compliance related content (specifically documentation including governing policies, process documents, and other similar GMP documents) currently residing in the electronic document management system as well as managing GXP records throughout their lifecycle.  This role will also include facilitating a transition to a process-centric operating model, aligning process content with the appropriate business process. 

Primary responsibilities include:

• Assist in the implementation and enhancement of core Knowledge Management (KM) and Content Management (CM) approaches and standards
• Monitoring and reporting progress of KM and CM initiatives
• Management and maintenance of KM and CM master and metadata (keeping enterprise metadata aligned with source, organizing content, ensuring appropriate ownership and oversight for content)
• Protecting, indexing, classifying and archiving GXP Records
• Digitally preserving vital records, records lifecycle management
• Managing the process for translating GMP content needed in multiple languages.

Example projects may include:

• Implementing a process optimization for records or document management
• Implementing a new technology or capability in support of records or document management
• Managing a project (as a project manager) for a small-scale project

Qualifications

• Creative and self-motivated with strong problem-solving skills (thinks outside the box)
• Able to think strategically in terms of culture, behavior, business processes, and tools
• Good appreciation of customer needs at both the operational and strategic level
• Experience in MS Word, MS Excel, MS Powerpoint, MS Project and the use of macros
• Experience with project management

To participate in the Biogen Internship Program, students must meet the following eligibility criteria:

• Legal authorization to work in the U.S.
• At least 18 years of age prior to the scheduled start date
• Be currently enrolled in an accredited college or university

Education

Bachelor’s or Master’s Degree in Information Science, Communications, Biological/Life Sciences, Business, other related fields

Additional Information

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.